
Mortgage Loan Officer
Grandview Lending • Indianapolis, IN, US
Posted 2 years ago
Description
We are looking for an experienced, service-oriented, and detail-oriented mortgage loan officer to join our team. We believe in removing obstacles and creating a supportive environment for you to thrive in. If you have a proven track record of creating lending solutions for clients, we’d love to have you on our team. Please apply today!
Responsibilities
- Proactively generate new business through networking, prospecting, and referral partnerships with realtors, builders, attorneys, and community organizations.
- Implement the company’s Daily Success Plan to consistently build and maintain a strong pipeline of qualified leads.
- Establish and maintain strong relationships with referral partners to expand market presence and drive growth.
- Educate borrowers on loan programs, interest rates, and closing costs to guide informed financial decisions.
- Ensure compliance with company policies and regulatory requirements throughout the mortgage process.
- Collaborate with processors, underwriters, and partners to ensure smooth, timely closings.
- Coordinate with borrowers and third parties to gather and prepare all required documentation for underwriting approval.
- Deliver exceptional service and clear communication to ensure a positive borrower experience.
- Meet or exceed monthly sales and production goals in alignment with company targets.
- Stay current on market trends, loan products, and industry guidelines to provide clients with the best lending solutions.
- Monitor the mortgage process to ensure all company and regulatory processes are adhered to
- Prospect, develop, and maintain relationships with potential new business referral partners such as realtors, builders, bank colleagues, and the community at large
- Interact with customers, realtors, processors, and underwriters to ensure a smooth transaction
- Assist borrowers in selecting loan programs that best fit their financial goals and needs
- Work closely with borrowers, loan officers, title companies/attorneys, or insurance companies to gather and prepare all documents needed to satisfy underwriting requirements
Qualifications
- Proven track record of success in sales or mortgage lending (mortgage experience preferred, but not required for top sales performers).
- Strong business development skills with the ability to build and maintain referral relationships.
- Highly motivated, goal-driven, and disciplined in daily activities — committed to implementing the Daily Success Plan.
- Excellent communication and interpersonal skills with the ability to educate and guide clients through the mortgage process.
- Strong organizational skills and attention to detail; able to manage multiple clients and deadlines.
- Familiarity with loan products, underwriting guidelines, and the mortgage process (a plus, but training provided).
- Must meet all state and federal licensing requirements (NMLS license or ability to obtain).
- Bilingual in another language is a significant asset and highly valued in serving our diverse client base.
- Strong understanding of company loan policies and guidelines, as well as all federal and state regulations
- Exceptional decision-making ability, superior written and verbal communication skills, and superb interpersonal and customer service skills required
- Multiple years of real estate, mortgage origination, or lending required
- Banking, business, real estate, or related Bachelor’s degree required
- Previous experience with Office Suite and loan originating software such as Experian, Calyx, or LendingWise preferred
About Grandview Lending
Grandview Lending is a family-owned and operated residential mortgage lender with over 20 years of trusted service in our community. Our mission is simple: to help individuals and families achieve homeownership and financial freedom through personalized mortgage solutions.
We are approved to offer Conventional, FHA, VA, USDA/Rural Housing, Investor, Jumbo, and Reverse Mortgage products, and we partner with top national lenders to provide clients with the best options for their unique needs.
As a broker, we combine the strength of national lending programs with the personal touch of a local, family-owned business — delivering the kind of one-on-one service rarely found at large, name-brand banks. At Grandview, clients aren’t just transactions; they’re long-term relationships built on trust, integrity, and results.
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