Description

Responsibilities

• Check all loan package documents for complete accuracy and submit any discrepancies to the loan officer/ loan originator
• Coordinate and prepare documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
• Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service
• Provide administrative support such as screening and making calls, booking appointments, etc.
• Act as the primary contact between our clients and our company and schedule and conduct meetings to discuss any follow-up issues or items that need to be addressed

Qualifications

• Excellent customer service and communication skills and willing to go above and beyond for customers and team
• Possess an understanding of different loan products, such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.
• College degree in finance or banking preferred. High school diploma or equivalent required
• At least 2-3 years of professional office environment required, preferably as an administrative or mortgage assistant
• Although not required, having an NMLS license or training is preferred

Compensation

$45,000 - $60,000/year

About CrossCountry Mortgage