Advanced Loan Partner (LP2)

Burnham Mortgage Group | New American Funding

Remote · Full-Time

Are you looking to work alongside leaders in the mortgage industry who will help you grow your career?

We’re looking for a full-time Loan Partner 2 (LP2) to help our applicants get mortgage-ready and support them throughout the loan process. The Loan Partner is responsible for accurately prequalifying home loan applications, issuing and managing quality pre-approval letters, and overseeing the success of every loan in the committed pipeline.

The LP2 works cohesively with the Loan Officer(s), borrowers, loan processors, underwriters, and third parties to close 95%+ of all loans on time while delivering an outstanding experience from application to close. Success in this role requires a strong command of the 4 C’s of underwriting—cash, credit, capacity (income), and collateral—along with excellent communication skills and the resourcefulness to solve problems before they become obstacles.

If you’re an organized, detail-oriented professional driven to succeed—and you want to join a team that empowers employees, clients, and partners to reach their goals—we want to hear from you.

Core Responsibilities & Key Measurements

Pre-Application

• Contact all borrower(s) within 24 hours of an Initial Loan Consultation Request

• Review cash, credit, and capacity (income) qualifications for all borrowers

Pre-Approve

• Accurately pre-approve all eligible borrowers

• Handle payment-scenario requests and accurately estimate closing-cost scenarios

• Proactively contact pre-approved buyers

• Communicate effectively with Realtor partners

• Pipeline

• Onboard all newly received contracts for Rate Lock Consultation

• Submit loan applications to the Disclosure team when ready

• Grow to execute weekly borrower and Realtor updates and pre-closing funding calls

• Ensure 95%+ of loans close on time with daily check-ins to address choke points

• Resolve 95%+ of loan issues before escalating to the Loan Officer

• Pre-Application

• Contact all newly received applications within 24 hours of assignment by the LO

• Thoroughly review the 1003 with the borrower(s) and request necessary documents

• Explore all options before turning down a pre-approval request

• Keep Realtor partners updated on progress

• Stay up to date on investor guidelines and program changes

• Pre-Approve

• Communicate pre-approval parameters to borrowers

• Provide supplemental pre-approval documents

• Notify the referring Realtor immediately after issuing pre-approval

• Expedite rush pre-approval requests

• Flag any red flags or potential issues to the LO or Branch Manager

• Dedicate a weekly time block to pre-approval outreach

• Pipeline

• Expedite onboarding for newly received contracts

• Perform a daily “gauge check” to identify hot loans

• Attend daily branch pipeline meetings to track loan milestones

• Deliver weekly borrower update calls (and Realtors, when needed)

• Coordinate closely with the loan processing team

• Contact borrowers, attorneys, and Realtors 24 hours before contingencies expire

• Review Closing Disclosures for accuracy against Loan Estimates

• Conduct pre-closing phone calls 48 hours before closing

• Make congratulatory funding calls to borrowers and Realtors

• Provide post-closing/funding support

• Be available after hours for urgent questions (via mobile, email, and text)

• Consistently exceed borrower and referral-partner expectations

Compensation

• Base salary range: $55,000-65,000

• Bonus: Per-file bonus

• Active NMLS license, or willingness to become licensed immediately

• Minimum of 3 years in mortgage processing, underwriting, or origination

• Proficient in DU/DO, LP, and major investor guidelines

• Experience with Loan Origination Systems (Encompass, Arrive, etc.)

• Skilled in Microsoft Office Suite (Word, Excel, Outlook, OneNote)

• Strong verbal and written communication skills

• Ability to work under pressure and meet deadlines

• Excellent time-management and organizational skills

• Ability to collaborate across branch and corporate levels

• Completion of regulatory compliance training

• Preferred

• Ability to speak, write, and effectively communicate in Spanish with Spanish-speaking borrowers preferred, not required

Burnham Mortgage Team, powered by New American Funding

At BMG, we believe a mortgage is really about a family, a future, and a moment someone remembers forever. We serve homebuyers, investors, and self-employed clients who deserve a team that listens first and treats their goals like our own. We hold a high standard—95%+ on-time closings and relentless communication—because the people trusting us with one of life’s biggest decisions deserve nothing less. If being the reason someone gets the keys matters to you, you’ll belong here.