Let's Skip the Corporate Blah Blah

Most job ads read like they were written by a robot who was punished as a child for having fun. "Seeking dynamic self-starter to leverage synergies..." Gag.

Here's the truth: We're a fire and water restoration company. That means when someone's basement floods at 2 AM or their kitchen catches fire on Thanksgiving, we're the ones who show up. On the worst day of a family's life, we're the calm in the chaos.

And we need someone to run point on that chaos. Not to survive it. Not tolerate it. Run it.

A Day in Your Life (If You Take This Job)

Your phone rings. New water loss in Plymouth. You're first on scene. The homeowner is standing in two inches of water in her living room, holding a soggy photo album, and she's about to cry.

Here's where you're different from everyone else who applied:

You don't just see a job number. You see a person who needs someone to say, "I've got this. Here's exactly what happens next." Then you actually deliver on it — equipment set, moisture mapped, documented in DASH, customer updated before they even think to ask.

You do that across multiple projects at once. On time. On margin. Without anyone chasing you.

Oh, and one more thing — you're not doing this alone, and you're not just doing it yourself. You're leading a crew of technicians. That means dispatching them, training them, coaching them on the job site, holding the standard when they cut a corner, and celebrating them when they crush it. Your techs should be better six months after meeting you than they were the day you shook their hand. That's the job.

If reading that made your heart beat a little faster instead of making you want to hide under a desk, keep reading.

Here's the Part That Separates This Job From Every Other Mitigation Job

Most companies hire a Mitigation Manager to run a department someone else built. We're hiring you to BUILD one.

We're scaling — fast. That means the mitigation department you inherit is not the department you'll be running in two years. You'll be the one who:

• Builds the team. Recruiting, interviewing, and hiring technicians as we grow — and developing the ones we have into leads and future managers
• Builds the systems. Documenting how we do things, tightening the processes, and making the playbook so good that a new tech can plug in and perform in weeks, not months
• Builds the culture. Setting the standard for what "Pride in Workmanship" actually looks like on a job site at 2 AM

If you've ever thought, "I could run this place better," — this is your chance to prove it, with the backing and trust to actually do it. Empire builders welcome. Seat warmers, keep scrolling.

You'll LOVE This Job If...

• You get a weird little dopamine hit from a perfectly documented, perfectly dried job
• You'd rather build the machine than just be a cog in it
• Watching a green tech turn into a rockstar because you trained them feels like a personal win
• "First one on scene" sounds like an adventure, not a burden
• You've ever explained psychrometrics to someone at a party (and enjoyed it)
• You believe proactive communication means the customer never has to call you first
• You solve problems yourself first, and when you do need help, you actually ask (both matter)
• You think the unglamorous behind-the-scenes work is where the real pros are made

You'll HATE This Job If...

• You need someone hovering over your shoulder telling you what to do next
• "Good enough" is in your vocabulary
• You think documentation is optional (our insurance carriers would like a word)
• You want every day to be predictable (this is restoration, friend — Mother Nature doesn't do calendars)
• Deadlines feel like "suggestions" to you
• You'd rather do a tech's job for them than teach them to do it right (that's a doer, not a leader — we need both in one body, but leader wins)
• "Building a department" sounds exhausting instead of exciting

No hard feelings. There are plenty of jobs out there for you. This just isn't one of them.

The Non-Negotiables

We can teach tools. We can't teach experience or give-a-damn. So you need:

• 3+ years of water/fire damage experience (real jobs, real losses, real customers)
• Working knowledge of IICRC standards and MICA — you know why we do what we do
• DASH and DocuSketch experience preferred (if not, you'd better be a fast learner)
• Proven ability to juggle multiple projects without dropping any of them
• Experience leading and developing technicians — you've dispatched crews, trained new hires, and held people accountable (and they'd still grab a beer with you)
• The self-awareness to speak up when you need support — lone wolves who crash and burn quietly need not apply

What Success Looks Like (So There's Zero Mystery)

1. You're first responding to new losses — fast
2. Customers hear from you before they wonder what's going on
3. Projects finish on time
4. Profit margins hold — because you sweat the details
5. Your technicians are trained, coached, and performing to standard — and getting better every quarter
6. The department grows under you: more capacity, tighter systems, deeper bench — without quality slipping
7. You learn our systems inside-out and start making them better

What You Get

• $70,000–$90,000 to start, with real room to grow (we're scaling from and the people who grow with us, grow fast)
• 100% paid health insurance (yes, 100%. Read it again.)
• Paid time off
• 401(k)/Simple IRA
• Paid training
• A team that actually notices and appreciates your work — out loud, not just in your annual review

How to Apply (Pay Attention — This Is a Test)

We said attention to detail matters. We meant it.

When you apply, include the word "MOISTURE MAP" in the first line of your COVER LETTER or application note. That's how we know you actually read this whole thing and you're not just carpet-bombing every job board with the same résumé.

Applications without it go straight to the "didn't read the instructions" pile. Which, for a role built on details... tells us everything.

Then tell us, in a few sentences: the messiest loss you ever managed, and how you kept the customer calm through it. No corporate speak. Just the real story.

We can't wait to meet you

Who We Are (The Short Version)

At Restoration Network Inc., our mission is to restore more than just buildings — we restore lives. We take Pride in Workmanship seriously, we do the job right the first time, and we're building something big enough to positively impact thousands of families. We work hard, we have fun (genuinely — who wants a job that isn't fun?), and we trust our people to own their work.