Medical Receptionist

TheraCorp Behavioral Health - Fairfield Fairfield, NJ, US

Posted 5 months ago

Description

Every Call Matters. Every Person Matters.


Every phone call, every smile, and every interaction has the power to make someone's day a little easier.


At TheraCorp Behavioral Health, our Medical Receptionists are more than the face of our practice—they're often the very first connection for clients taking an important step toward improving their mental health. We're looking for someone who is compassionate, organized, dependable, and thrives in a fast-paced environment where every day brings something new.


This phone-intensive position requires excellent communication skills, strong computer proficiency, attention to detail, and the ability to confidently manage multiple priorities. If you enjoy helping people while keeping things organized and running smoothly, you'll find this role both meaningful and rewarding.


As the first point of contact for clients, you'll help create a welcoming, professional experience while supporting the daily operations of our growing outpatient mental health practice. Your work has a direct impact on the care clients receive and the success of our clinical team.


Key Characteristics

Inspire Hope – Convey to clients that they're in good hands by expressing confidence, empathy, and optimism.

Say "Yes" – Be a team player who is willing to lend a hand or step outside your role for the greater good.

Be Wrong. – We believe mistakes are opportunities to learn. We value honesty, accountability, and continuous improvement.

Be an Independent Thinker – Make sound decisions, solve problems, and prioritize responsibilities with confidence.


What You'll Love About TheraCorp

  • A supportive, respectful, and collaborative team environment
  • Clear expectations and structured workflows that set you up for success
  • A workplace where employees are genuinely valued and appreciated
  • A fast-paced position where your work truly makes a difference in clients' lives
  • Opportunities to grow with a practice that continues to expand


Benefits

  • Health, Dental, and Vision Insurance
  • 401(k)
  • Profit Sharing
  • Life Insurance
  • Paid Time Off (PTO)
  • Holiday Pay


Submit your resume today to join our compassionate team at TheraCorp Behavioral Health. Together, we'll continue changing lives—one session at a time.

Responsibilities

  • Oversee TheraCorp’s day-to-day office operations to maintain an efficient, organized, and client-centered environment.
  • Track and report on accountability measures to support smooth and effective operations.
  • Act as the first point of contact by warmly welcoming clients, managing a high volume of calls, and providing clear, accurate information.
  • Coordinate scheduling and respond to prospective client inquiries while effectively communicating TheraCorp’s policies and procedures.
  • Handle administrative duties, including maintaining accurate client records, processing payments, and managing correspondence.
  • Work closely with clinicians and team members to align schedules and ensure seamless daily workflows.
  • Demonstrate and uphold TheraCorp’s core values in all interactions with clients, colleagues, and partners.

Qualifications

  • Two years of administrative experience preferred.
  • Strong Organizational skills.
  • Ability to work independently and in high-pressure situations while managing multiple tasks, team members, and responsibilities.
  • Experience in the provision of mental health services is a plus, but not required.
  • Exceptional multitasking and organizational abilities.
  • Strong computer skills.

Compensation

$20/hour

About TheraCorp Behavioral Health - Fairfield

TheraCorp’s mission is to change lives, one session at a time. With skill, compassion, and creativity, we provide transformative interventions that empower couples, families, and individuals of all ages to conquer mental health challenges and thrive!

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Do you have basic computer skills?
Do you have any relevant administrative experience?
Are you authorized to work in the United States?
Are you comfortable working in a fast-paced group practice with multiple providers and weekly deadlines?
Are you willing to work 2 to 3 evening shifts per week?

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