TheraCorp Behavioral Health is seeking a dependable, organized, and professional Medical Receptionist / Client Care Coordinator to join our Howell office.

This is a client-facing administrative position that plays an important role in creating a positive experience for clients from their first interaction with our practice. The Client Care Coordinator supports front desk operations, assists clients, works closely with clinicians, and helps ensure the office runs smoothly each day.

The ideal candidate is someone who enjoys working with people, communicates professionally, and can remain organized while managing multiple priorities in a fast-paced environment. This role requires someone who is dependable, detail-oriented, takes ownership of their responsibilities, and is comfortable solving problems and following through.

The successful candidate will be comfortable answering phones, assisting clients, managing scheduling needs, maintaining accurate information, updating internal tracking systems, and working collaboratively with both administrative staff and clinicians.

This position is best suited for someone who takes pride in providing excellent service, enjoys being part of a team, and understands that the front desk sets the tone for the client experience.

What You’ll Love About TheraCorp:

• A supportive and collaborative team environment.

• A workplace where your contributions are recognized and appreciated.

• Clear expectations and support to help you succeed in your role.

• A positive, fast-paced environment where every day is different.

• The opportunity to make a difference by helping clients feel welcomed and supported.

Benefits Include:

• Health, Dental, and Vision Insurance

• 401(k)

• Profit Sharing

• Life Insurance

• Paid Time Off (PTO)

Ready to Make an Impact?

Submit your resume today to join our compassionate team at TheraCorp Behavioral Health. Together, we’ll continue changing lives—one session at a time.

• Serve as the first point of contact by greeting clients warmly, answering a high volume of phone calls, and providing accurate, timely information.

• Schedule, confirm, and reschedule client appointments while clearly communicating TheraCorp’s policies, procedures, and payment responsibilities.

• Maintain accurate client records, process payments, and complete daily administrative tasks with a high level of accuracy.

• Maintain and update internal tracking systems to support organization, accountability, and efficient daily operations.

• Collaborate closely with clinicians and administrative team members to coordinate schedules and support seamless daily operations.

• Identify scheduling or administrative issues and communicate them promptly to ensure appropriate follow-through and resolution.

• Maintain a clean, organized, and welcoming reception area that reflects TheraCorp’s commitment to providing an exceptional client experience.

• Protect client confidentiality and follow all applicable privacy procedures.

• Model and uphold TheraCorp’s core values in every interaction with clients, colleagues, and partners.

• Two years of administrative, front desk, medical office, or customer service experience preferred. Experience in a mental health or healthcare setting is a plus, but not required.

• Strong organizational skills, attention to detail, and the ability to multitask, prioritize, and follow through.

• Ability to work independently and under pressure while managing multiple responsibilities.

• Strong computer skills and ability to learn new software systems.

• Excellent communication and interpersonal skills.

• Reliable attendance and ability to work the required schedule, including three evenings per week.
  

TheraCorp’s mission is to transform the lives of individuals and families in our community by providing the most advanced and results-oriented behavioral health and other treatment because everyone deserves “a life worth living”, free from distress and instability.