Join the team at Aeris Lung and Sleep as a Medical Office Receptionist. Here, you'll be a vital part of our new outpatient pulmonary and sleep medicine practice, driven by a mission to deliver compassionate, high-quality care. You'll have the unique opportunity to grow with us from the ground up, serving as a key player in our founding team. We value creativity and collaboration, and we're committed to nurturing your talent with opportunities for professional development and paths to leadership, including office management roles.

You won't just be starting a new job; you'll be stepping into a role where your contributions genuinely matter. From ensuring outpatients feel welcome and supported to helping us build a clinic where compassion and quality are our top priorities, your impact will be felt every day. We're excited to support your career growth and offer a supportive work environment that prioritizes both patient care and employee development. Join us in making a meaningful difference in the lives of our patients and in your career.

• Welcome and assist patients with warmth and professionalism, ensuring a positive first impression.
• Manage appointment schedules efficiently, balancing patient needs with clinic resources.
• Coordinate communication between patients, healthcare providers, and staff to ensure seamless operations.
• Handle patient inquiries and concerns with empathy, providing clear and accurate information.
• Maintain patient records with precision, ensuring confidentiality and compliance with healthcare regulations.
• Facilitate billing and insurance processes, ensuring accuracy and timely submission of claims.
• Support the clinical team by preparing necessary documentation and materials for patient visits and procedures.
• Assist in maintaining a clean and organized reception area, creating a positive first impression for all visitors and patients.

• Experience (2-5 years preferred) in a medical office or healthcare setting to ensure a smooth and efficient patient flow.
• Ability to communicate warmly and professionally with patients, families, and healthcare providers.
• Proven track record of managing patient check-in and check-out processes with accuracy and efficiency.
• Skill in verifying patient insurance eligibility, referrals, and required documentation.
• Experience in handling patient payments, discussing outstanding balances, and maintaining confidentiality.
• Ability to manage a multi-line phone system, route messages, and respond to patient inquiries promptly.
• Proficiency in scheduling and rescheduling appointments, optimizing provider schedules, and managing cancellations and no-shows effectively.
• Valid driver's license and reliable transportation.
• Candidates must be willing to work at both our Austin and Leander clinic locations based on the physician's schedule and patient care needs.

We are launching a new outpatient pulmonary and sleep medicine practice serving patients in the Austin and Leander communities. Our clinical team is led by a board-certified internist and pulmonologist dedicated to providing compassionate, high-quality specialty care.