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Medical Office Assistant

Better Balance Psychiatry, PLLCSt. George, UT, US

Posted 3 months ago

Description

We’re looking for an energetic, organized, and compassionate Front Office Assistant who enjoys staying busy and being part of a dynamic team. This role blends front desk responsibilities with hands-on clinical support, including assisting with TMS (Transcranial Magnetic Stimulation) and Spravato treatments. If you love multitasking, connecting with people, and being part of a growing practice, this could be a great fit.

Responsibilities

  • Welcome patients with a friendly, upbeat attitude and help create a positive first impression
  • Answer phones, schedule appointments, and keep the daily flow running smoothly
  • Verify insurance, collect payments, and handle front office coordination
  • Keep patient records accurate and maintain strict confidentiality (HIPAA compliance)
  • Support providers and team members with day-to-day operations
  • Assist with TMS treatments, including setting up patients and providing support during sessions
  • Help monitor and care for patients receiving Spravato treatment under supervision
  • Ensure patients feel comfortable, safe, and cared for throughout their visit
  • Keep the office organized, clean, and running efficiently
  • Jump in wherever needed—this is a team that helps each other out

Qualifications

  • Positive, can-do attitude and strong work ethic
  • Excellent communication and people skills
  • Ability to multitask and stay organized in a busy environment
  • Comfortable working in a mental health setting
  • Basic computer skills and familiarity with EMR systems (or willingness to learn)
  • Reliable, detail-oriented, and team-focused

Bonus Points If You Have:

  • Experience in a medical or mental health office
  • Familiarity with TMS or Spravato treatments
  • Medical Assistant certification

Compensation

$17/hour

About Better Balance Psychiatry, PLLC

Our goal is to provide the best comprehensive mental health care in Southern Utah. From board-certified licensed psychiatrists using the latest science and research-based medicine, compassionate counseling, state-of-the-art TMS treatments, and everything in between for a better-balanced life.

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