A medical assistant is needed to manage the caseload of our full-time CRNP and provide some in-person support. This is a part-time position requiring approximately 25 hours per week, working from our Kingston and Exeter offices. A hybrid work schedule may be available in the future based on performance and operational needs.

Job responsibilities will be primarily to manage the caseload of our full-time CRNP. This includes ensuring patients are compliant with office policies, drafting and sending letters when patients are not in compliance, maintaining Excel spreadsheets to monitor patient accounts, answering and returning phone calls from patients, collecting payments for appointments, scheduling and rescheduling appointments when necessary, navigating issues related to prescriptions and refills, and completing requests for records.

• Monitoring compliance with appointments and paperwork
• Answering and returning calls from patients
• Scheduling and rescheduling appointments
• Monitoring patient accounts and collecting payments

• Excellent organizational and time management skills
• Strong verbal and written communication skills
• Ability to work independently and collaboratively as part of a team
• Strong problem-solving and critical-thinking skills
• Excellent customer service and patient communication skills
• Experience in a medical office and knowledge of medical insurance preferred
• Availability to work Saturdays

Since 2007, Tiffany Griffiths, Psy.D. & Associates has grown into a trusted outpatient mental health practice with 7 locations throughout Northeastern Pennsylvania. We provide psychological counseling, assessment, medication management, and wellness services to individuals and families across the lifespan.

Our practice is rooted in a holistic philosophy that values the connection between mind, body, and spirit. We are committed to offering compassionate, evidence-based care in a safe and supportive environment where healing, accountability, and growth can unfold. We also believe strongly in investing in our clinicians through training, mentorship, and ongoing professional development.

We are proud of the strong clinical team and mission-driven culture we have built, and we are excited to continue expanding our footprint to serve more members of our community.