At Del Valle Physical Therapy & Hand Therapy, we’re more than just a clinic—we’re a close-knit community dedicated to making a difference. As a Medical Intake Specialist on our team, you'll play a crucial role in shaping exceptional patient experiences. You’ll be the first point of contact for our patients, ensuring they feel welcomed and cared for from the moment they arrive. Your role is pivotal in maintaining the seamless flow of our daily operations, contributing to our mission of delivering outstanding care.

We’re looking for someone who is compassionate, organized, and driven by a desire to help others. If you thrive in dynamic environments and are passionate about healthcare, you’ll find a supportive space here to grow personally and professionally. Join us and become part of a team that values collaboration, development, and making a meaningful impact. Let’s build relationships, influence, and a brighter future—together.

• Welcome patients warmly and ensure their initial experience is positive and reassuring.
• Accurately collect and input patient information into our system, maintaining confidentiality at all times.
• Coordinate with healthcare professionals to schedule appointments and manage patient flow efficiently.
• Answer patient inquiries with empathy and provide clear, helpful information about our services.
• Verify insurance details and assist patients with understanding their coverage and payment options.
• Collaborate with team members to streamline intake processes and enhance patient satisfaction.
• Monitor and manage patient records, ensuring all documentation is complete and up-to-date for seamless care delivery.

• Experience in a healthcare setting, preferably in a patient-facing role.
• Ability to communicate effectively and empathetically with patients and team members.
• Proven track record of maintaining confidentiality and handling sensitive information with care.
• Strong organizational skills to manage multiple tasks and prioritize effectively.
• Proficiency in using electronic health record systems and basic office software.
• Ability to verify insurance details and explain coverage options clearly to patients.
• Experience in coordinating appointments and managing patient flow efficiently in a clinical environment.

At Del Valle Physical Therapy & Hand Therapy, we are building more than a clinic- we are building a community of purpose-driven professionals.

We believe exceptional patient care begins with an empowered and supported team. That's why we invest intentionally in the professional, personal, and financial growth of every team member. We foster an environment rooted in trust, collaboration, accountability, and continuous growth.

We seek individuals who are compassionate, growth-minded, and committed to excellence- clinicians and team members who want to make a meaningful impact while thriving in their own careers.

Here, you won't just build skills,

You'll build influence.

You'll build relationships.

You'll build a future.

Together, we heal. Together, we prosper.