Hiring for Jamesburg and East Brunswick, NJ Locations

At TheraCorp Behavioral Health, we know that reaching out for mental health care can be a vulnerable and important step. For many clients, their first interaction with our practice can shape how they feel about their entire experience.

That is why this role matters.

We are looking for a Medical Front Desk/Client Coordinator who enjoys helping people and takes pride in creating a welcoming, respectful, and professional experience for every client who reaches out to us.

You will be an important part of our team and a familiar face to the clients we serve. You will help create an environment where clients feel comfortable, supported, and cared for while also helping our clinicians and administrative team keep the day running smoothly.

TheraCorp is a busy and growing behavioral health practice, so this is a fast-paced environment where being organized, dependable, and able to manage multiple priorities is important. Even on a busy day, we want every client to feel welcomed, respected, and cared for.

If you enjoy working with people, like being part of a team, and want to know that the work you do has a real purpose, we would love to hear from you.

Benefits Include:

• Health, Dental, and Vision Insurance

• 401(k) Retirement Plan

• Profit Sharing

• Life Insurance

• Paid Time Off (PTO)

Ready to Join Our Team?

Submit your resume today. We are looking for someone who will take pride in being an important part of the TheraCorp team and the experience we provide to clients.

• Welcome clients and provide a friendly, professional first impression of TheraCorp. Handle a busy phone line and respond to client questions with clear and accurate information.

• Manage client appointments, including scheduling, confirmations, and changes, while explaining office policies, procedures, and financial responsibilities when needed.

• Keep client information and records accurate and up to date. Process payments and complete routine office tasks accurately and on time.

• Keep internal systems and tracking tools current so that information is organized, accessible, and up to date.

• Work closely with clinicians and other members of the administrative team to keep schedules organized and the office running efficiently.

• Recognize and address scheduling or administrative concerns, bringing issues to the appropriate team member and following through until they are resolved.

• Keep the reception and client-facing areas clean, organized, and welcoming throughout the day.

• Handle client information with discretion and maintain confidentiality in accordance with TheraCorp policies and applicable privacy requirements.

• Represent TheraCorp professionally and consistently demonstrate our core values in interactions with clients, coworkers, clinicians, and outside partners.

• Two years of administrative, front desk, medical office, or customer service experience preferred. Healthcare or mental health experience is a plus, but not required.

• Strong organizational skills, attention to detail, and the ability to multitask and prioritize.

• Able to work independently, manage multiple responsibilities, and stay calm in a busy environment.

• Comfortable using computers and learning new software and systems.

• Strong communication and interpersonal skills.

• Reliable and dependable with consistent attendance.

• Must be available to work three evenings per week.

TheraCorp’s mission is to transform the lives of individuals and families in our community by providing the most advanced and results-oriented behavioral health and other treatment because everyone deserves “a life worth living”, free from distress and instability.