This is an in-person position, 32 hrs/wk.

Mondays, Wednesdays, & Fridays: 8:30 am to 5:00 pm

Thursdays: 9:30 am to 6:00 pm

As a Medical Administrative and Billing Assistant at Diablo Chiropractic, you'll be at the heart of our mission to provide exceptional natural healthcare to individuals of all ages. Your role is crucial in ensuring seamless operations and supporting our dedicated team with administrative and billing tasks. By joining us, you'll help maintain a welcoming environment that promotes holistic wellness, where every patient feels valued and cared for.

With us, you'll be part of a community that appreciates your professionalism and passion for natural healthcare, empowering you to grow your career in a supportive, service-oriented practice. Embrace this opportunity to contribute to a team committed to making a positive impact on the health and well-being of clients.

• Coordinate daily administrative tasks to ensure smooth clinic operations, fostering a welcoming environment for patients.

• Manage patient scheduling efficiently to ensure timely appointments and seamless patient flow.

• Handle billing and insurance claims accurately, maintaining transparency and trust with our patients.

• Maintain organized patient records to ensure confidentiality and easy access for our healthcare team.

• Assist in patient communication, providing clear and compassionate responses to inquiries and concerns.

• Support our chiropractic team by preparing necessary documentation and materials for patient visits.

• Monitor office supplies and equipment, ensuring they are stocked and functioning to support optimal service delivery.

This position requires all of the following essentials:

• Exceptional telephone and verbal skills, always maintaining a positive, helpful attitude and tone.

• Excellent written communication skills.

• Proficiency with MS Office, including Outlook, Word, Excel, and Teams.

• Ability to identify, evaluate, and implement office protocols and procedures to improve workflow efficiency, foster a team environment, and ensure patient satisfaction.

• Strong organizational and problem-solving skills.

• Flexibility, along with the ability to prioritize, multitask, and follow through to completion in a fast-paced environment.

• Self-motivation and impeccable attention to detail.

• Ability to take directions from your manager and communicate effectively with fellow employees and business partners.

• Ability to handle confidential information and maintain HIPAA compliance.

• A primary desire to help others and the ability to interact professionally with people of all ages.

Celebrating our 31st year, Diablo Chiropractic is a dedicated, service-oriented practice offering chiropractic care, massage therapy, cupping, craniosacral therapy, low-level laser therapy, and nutritional guidance for adults and children of all ages. We are looking for a reliable, professional, mature, and friendly individual who is passionate about a fulfilling career in natural healthcare and committed to living a healthy, holistic lifestyle.