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Lobby Attendant
Doubletree by Hilton Atlanta Perimeter Dunwoody•Atlanta, GA, US
Posted ago
Description

The Doubletree by Hilton Atlanta Dunwoody is hiring a Lobby Attendant. The Lobby Attendant's job primarily involves greeting guests, maintaining a clean and presentable lobby, and providing assistance to guests. They may also direct guests to different areas, answer questions, and ensure a safe and welcoming environment. 

Responsibilities
  • Providing a warm and professional greeting to guests as they enter the lobby, making them feel welcome and comfortable. 
  • Ensuring the lobby is clean, organized, and visually appealing. This may include sweeping, mopping, dusting, and ensuring that supplies are stocked. 
  • Answering guest questions, providing directions, and helping with luggage or other requests. 
  • Monitoring the lobby area for safety and security concerns, reporting any issues to management, and ensuring a safe environment for all guests.
  • Assisting with the setup and maintenance of lobby areas for events, such as conferences or meetings, as needed. 
  • Providing friendly and helpful service to all guests, resolving any minor issues or complaints, and ensuring guest satisfaction. 
  • Depending on the specific location, lobby attendants may also be responsible for tasks such as operating a front desk, answering phones, taking messages, or assisting with other administrative duties. 


Qualifications
  • Prior cleaning or housekeeping experience.
  • Guest Service experience.
  • Strong attention to detail.
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