Real Estate Listing & Client Services Coordinator

Full-Time or Part-Time | Hybrid | Southwest Florida

A top-producing Southwest Florida Realtor affiliated with a large, well-respected international real estate company is seeking an exceptional Listing & Client Services Coordinator to become a trusted right-hand in a successful and growing real estate business.

This is not simply an administrative position.

We're looking for someone who is exceptional with people—professional, personable, confident, and comfortable communicating directly with real estate clients.

The right person knows how to provide outstanding customer service while also being able to have the conversations that aren't always easy.

A Different Kind of Real Estate Opportunity

Love real estate and working with clients, but looking for more stability and a more predictable schedule than traditional commission-only sales?

This position offers the opportunity to remain actively involved in real estate, use your sales experience and people skills, and work directly with sellers and a top-producing agent—while enjoying the stability of regular compensation.

You do not need to generate your own career. We have an established business and plenty of leads and opportunities.

For licensed team members, there is also the opportunity to earn additional commission income from real estate sales. There is no sales quota or requirement—it's simply an added perk.

This could be an ideal opportunity for an experienced real estate professional who loves the business and working with people but is ready for greater stability, structure, and consistency—without having to walk away from real estate sales completely.

Who We're Looking For

You are someone clients like and trust, but you're also confident enough to have difficult conversations when necessary.

You can be warm without being passive, persuasive without being pushy, and professional even when a client is disappointed or frustrated.

You understand that exceptional customer service doesn't mean simply telling people what they want to hear. Sometimes it means helping a seller understand why a price adjustment may be necessary, calmly presenting an offer they may not initially like, or helping navigate a difficult situation toward a productive outcome.

You communicate well, listen carefully, think on your feet, and know how to maintain a strong client relationship even during challenging conversations.

You're also a genuine team player—flexible, proactive, and willing to jump in wherever needed. Some responsibilities are sophisticated and client-facing; others are simply the everyday details that keep a successful real estate business moving.

No task is too big or too small.

Work Environment

This is a full-time or part-time hybrid opportunity for the right person.

The position combines working directly alongside the agent in a private home office, field work throughout Southwest Florida, and responsibilities that can be completed remotely.

We're open to structuring the position around the right individual and the skills and value they can bring to the team.

An Added Perk

For licensed team members, there is also an opportunity to earn additional real estate commission income.

This is not a commission-only sales position, and there is no requirement to prospect for or generate your own career. We have an established business, lead flow and sales opportunities.

It's simply an additional opportunity for someone who enjoys sales to continue earning occasional commission income while benefiting from the stability of regular compensation.

If you're an experienced real estate professional who loves the business and working with people but would welcome greater stability, a more consistent schedule and the opportunity to become an integral part of a successful team, we'd like to hear from you.

You'll work directly alongside the agent and help manage our listings, sellers and day-to-day real estate activities.

Responsibilities may include:

• Communicating regularly with sellers and providing exceptional client service

• Building strong relationships with clients and becoming a trusted point of contact

• Following up on showing activity and buyer feedback

• Discussing market activity and helping sellers understand what the market is telling us

• Confidently assisting with conversations regarding price adjustments and changing market conditions

• Communicating and helping present offers, including offers that may be substantially below a seller's expectations

• Helping navigate objections and challenging conversations professionally and tactfully

• Coordinating listings and ensuring the details are handled from listing through contract

• Managing MLS listings, paperwork, deadlines and listing updates

• Coordinating photography, signage, vendors, appointments and property access

• Communicating with cooperating agents, title companies and other real estate professionals

• Assisting with negotiations and transaction-related communication

• Keeping the agent informed while independently handling responsibilities within the scope of the position

• Helping manage follow-up, priorities and the everyday details of a busy real estate business

• Assisting with occasional field work and real estate-related errands

• Supporting marketing, social media, content and AI-assisted projects when appropriate

• Previous real estate experience required

• Exceptional customer service and interpersonal skills

• Strong sales, communication, and relationship-building skills

• Comfortable with negotiation, objection handling and difficult client conversations

• Strong judgment, professionalism and discretion

• A positive, flexible CAN-DO attitude

• A genuine team player who is willing to pitch in wherever needed

• Organized, proactive and dependable with excellent follow-through

• Experience with residential listings, transactions and MLS preferred

• Florida Real Estate License strongly preferred; exceptional candidates willing to obtain their license will be considered

• Marketing, social media, content creation and AI experience are preferred but not required

• Strong technology skills and willingness to learn new systems

• Reliable transportation and ability to work in a combination of office, field and remote environments

At Premier Luxe, we are committed to providing our customers with the best service and utmost professionalism when making the all-important decision to buy or sell their home. We have highly trained real estate professionals throughout SWFL. We understand that we live in a fast-moving world. Today’s buyers and sellers need a trusted team that can guide them through the complex landscape of real estate. With knowledge and technology on our side, we find the most up-to-date information possible to help clients buy or sell their homes in SWFL.

About Susan Heller:

Susan is an international award-winning real estate broker in Southwest Florida who has consistently exceeded expectations, earning company and industry recognition for her top sales performance and customer satisfaction.