Listing & Client Care Coordinator is a detail-oriented role that supports our real estate listing business, particularly focused on building and maintaining systems and processes and providing the highest level of support to the Willowmar Real Estate team and its client family. Process and systems organization, time management, and detail orientation are crucial skills. They are responsive, adaptable, resourceful, and nimble with solid work ethic, emotional intelligence, intellectual curiosity, and devotion to self-improvement.

• Oversee all aspects of the day-to-day operational administration of Willowmar Real Estate’s listings, including creating and managing team processes and systems for listing coordination, transaction/project management, expense tracking, and other related business activities
• Maintain and update the team’s listing coordination and operations manual
• Oversee the team’s real estate transactions by timely managing milestones, and consulting, coordinating, and corresponding with clients, vendors, and other parties for various appointments
• Coordinate public-facing open houses, private tours, and other related business events
• Participate in regular team meetings and one-on-one huddles to review activities and determine courses of action

• Ability to work with lots of processes, projects, and personalities simultaneously with gracefulness and under pressure
• Ability to critically think about solving problems and finding solutions efficiently and effectively
• Detail-oriented and savvy with multiple, intersecting processes and systems
• Access to a working vehicle to travel across San Francisco, the East Bay, and the Peninsula
• Available evenings and weekend
• Personable and values long-lasting relationships and connections
• Knows their strengths and how to apply them
• Conscientious about how they best give and receive feedback
• Professional and friendly communication skills (verbal and written)
• Appreciates good, clean design
• Ideally based in the East Bay
• Loves real estate! (Previous real estate experience a big plus, too!)

Willowmar Real Estate is a small and vibrant, top-producing real estate team servicing the San Francisco Bay Area and Los Angeles. Our clientele comes to us mostly via word-of-mouth and our services are tailored to meet their needs. For them, we are guides, counselors, and project managers with the hearts of advocates. As a team, we are hard-working, personable, and passionate professional. We value emotional intelligence and long-lasting relationships and connections and are committed to holistically supporting each other in our professional and personal goals.