Are you an outgoing, energetic professional with a passion for helping people? Our growing criminal defense and family law firm is looking for a full-time Legal Receptionist / Intake Specialist to be the welcoming first point of contact for clients.

Many clients will hear your voice or see your face first. You'll make a warm, trustworthy first impression, find out what each person needs, and guide qualified prospects toward booking their first consultation. We're looking for someone who listens with empathy, communicates the value of our legal services with confidence, and helps people take the next step.

If you're a go-getter with strong communication skills and a heart for service, we want you on our team.

• Greet clients and visitors in person with warmth and professionalism, and answer and direct phone calls efficiently

• Speak with prospective clients by phone, email, and in person so they feel heard, supported, and confident in choosing our firm

• Ask questions to identify the correct legal matter, assess case fit, and evaluate urgency and motivation

• Use your sales and persuasion skills to encourage qualified prospects to schedule consultations

• Route qualified leads to the Client Engagement Specialist with all the details needed for a productive consultation

• Start the pre-engagement process in our case management system and manage follow-up with prospective clients

• Follow up with prospective clients to address their specific concerns and questions

• Manage attorney calendars and appointment schedules to support caseload growth

• Maintain organized client records and do accurate data entry

• Support client onboarding by collecting required documents and keeping communication smooth

• Provide general office support, including email, document management, research, and supply management

• Work with marketing on outreach strategies and referral partnerships

• High school diploma or equivalent required (Bachelor's degree preferred)

• Customer service or sales experience strongly preferred, with a proven ability to convert leads into booked appointments

• Confident, clear verbal and written communicator with a friendly, professional tone

• Naturally compassionate and empathetic listener

• Exceptionally organized and detail-oriented, able to multitask and prioritize in a fast-paced environment

• Self-starter with strong problem-solving skills who is motivated to hit performance goals

• Proficient in Microsoft Office

• Strong data entry and computer skills. Experience with CRM or legal case management software is a plus

• Previous legal or administrative experience is helpful but not required

• Bilingual in Spanish and English PREFERRED BUT NOT REQUIRED

Why Cannon & Associates?

We are a high-volume Family Law and Criminal Defense firm dedicated to advocating for clients with skill, compassion, and determination. Our team thrives in a fast-paced environment where no two days are the same, and client success is our ultimate goal.

We are proud to be recognized as the Best Law Firm in OKC for 2025, and that success comes from our people. Our mission-driven culture reflects our Core Values of Integrity, Teamwork, Compassion, Excellence, Servant Leadership, and Justice. We prioritize work-life balance, collaboration, and continuous improvement.

• Competitive salary based on experience

• Performance-based bonuses tied to growth and ROI

• 401(k) with company match

• Medical, dental, and vision insurance

• Three weeks of PTO, and we want you to use it

• Structured Mentorship & Growth

• Quarterly team retreats and a collaborative, mission-focused culture

Ready to make a difference in the lives of clients and their families? Apply today!