Location: North Charleston, SC (In-Office Only)

About the Role:

Ted Law Firm is growing and seeking a full-time Legal Intake Specialist to join our team. This role is perfect for someone with strong communication and customer service skills who thrives in a fast-paced environment. You’ll be the first point of contact for prospective clients—helping them feel heard, gathering case details, and supporting the onboarding process.

• Answer and screen prospective client inquiries
• Gather case details and enter them into our systems
• Draft and send engagement letters and intake documents
• Assist clients in organizing required documents
• Coordinate attorney consultations and manage schedules
• Support marketing and outreach efforts
• Handle clerical tasks like transcription, research, and data entry

• Experience in intake, telemarketing, or high-volume call handling (law firm experience preferred but not required)
• Strong communication, patience, and attention to detail
• Organized and comfortable with data entry and case management tools
• Coachable, professional, and team-oriented
• Bilingual (English/Spanish) a plus
• High school diploma required; bachelor’s degree preferred
• Sales experience is a plus

Ted Law Firm is a next-generation personal injury law firm built on best practices from top firms nationwide. We're growing quickly and offer excellent opportunities for advancement.