Family Law Case Manager:

Most law firms hire someone to “help with case management.” We’re not most law firms.

We’re hiring the person who makes sure nothing falls through the cracks — ever. The person who knows where every case stands, what happens next, who owns it, and when it’s due. The person who makes court deadlines feel routine instead of frantic.

If you’re the kind of person who feels physical discomfort when a task is unassigned or a deadline is unclear, keep reading. We built this role for someone like you.

WINNING:

Nothing falls through the cracks. At any moment, the Legal Case Manager can answer four questions about every active case:

• Where is it?
• What’s next?
• Who owns it?
• When is it due?

Deadlines are hit with a margin. Clients feel informed. Attorneys operate from preparation, not panic. The owner stops being the operational bottleneck.

WHERE WE’RE GOING

The Law Office of Gary S Austin handles divorce and child custody cases.

Our purpose is straightforward: ensure that every case is handled with clarity, credibility, and confidence — leading to the best possible outcomes for clients and their families.

We’re not a small firm trying to stay small. We’re building toward growth. The kind of growth that doesn’t happen without operational infrastructure — and that’s exactly what this role will provide.

You’re won’t just be filling a coordinator position. You’re becoming the operational backbone of a firm that’s scaling.

• Maintain complete case visibility — every active case has a documented current stage, next action, assigned owner, and deadline at all times.
• Enforce structured task assignment — no task floats without an owner and a due date.
• Protect court deadlines — zero missed deadlines, period. At least 80% of court-related tasks are completed 3+ business days before the filing date.
• Ensure weekly client communication — 100% of active clients receive proactive weekly updates, logged and documented.
• Report accountability patterns to leadership — weekly visibility reports identifying overdue tasks, bottleneck patterns, deadline compression, and case stagnation.

THE PROFILE

This person is a process-driven operator. They think in timelines, see missing steps before anyone else does, and feel genuine discomfort when something is unassigned or unclear. They close loops instinctively.

They are not a legal strategist. They are an operational integrator — the person who makes sure the machine runs clean so the attorneys can focus on legal strategy.

They’re calm under pressure. They don’t operate emotionally when deadlines approach. They report patterns objectively and let leadership address performance gaps. They derive satisfaction from clean dashboards, clear ownership, and hitting deadlines early.

Likely background:

• Current Legal Case Manager looking for an exciting role with a great boss.
• An attorney who enjoys case management more than case strategy.
• Experienced legal secretary who has outgrown their role.
• Paralegal with strong operational skills.
• A project coordinator from healthcare or insurance who wants to move into law.
• Military administrative background.

Our Values (How This Shows Up in Practice)

• Clarity: We explain the process, deadlines, and risks in plain language. Clients always know what is happening and what comes next.
• Credibility: Filings are accurate. Deadlines are met. Court expectations are respected. Our work holds up under scrutiny.
• Confidence: Preparation drives decisions. We act decisively and do not avoid hard conversations or contested issues.
• Transparency: Clients receive timely updates and honest assessments, not false reassurance.
• Responsiveness: Cases move because communication and follow-through happen quickly.
• Accountability: We own our work, and clients are expected to meet their responsibilities as well.

Who Does Well Here

Attorneys who like ownership, structure, and high standards succeed here. People who want clear responsibility and authority thrive. This is not a place for attorneys who need constant oversight, avoid decisions, or prefer to stay in the background.