Every relationship with our firm starts with you. Whether someone is calling for the first time about a legal problem or a long-time client is dropping off documents, the way they are greeted shapes how they feel about Khan Law. We want someone who treats every interaction as a chance to make a great first impression.

Front Desk & Client Service

• Greet and welcome clients and visitors in a friendly, professional manner, in English and Spanish

• Answer and direct incoming phone calls; take accurate messages and follow up promptly

• Serve as the main point of contact for client questions and route them to the right person

• Maintain confidentiality and professionalism at all times

Client Intake

• Manage the intake process for prospective new clients, gathering key information with care and empathy

• Follow up with leads and prospects to keep them engaged and moving forward

• Schedule meetings and consultations between the attorney and clients or leads

Legal Assistant & Administrative Support

• Manage the attorney's calendar and keep all appointments current

• Request and follow up on documents from current clients and prospects

• Scan, upload, and return client documents in an organized and timely fashion

• Prepare and send correspondence via overnight services (e.g., FedEx), track deliveries, and maintain records

• Provide general administrative support and assist with additional duties as needed, including marketing and direct mail

• Order and maintain office supplies and handle general office administrative duties

• Fluent in both Spanish and English, spoken and written (required)

• Live within a commutable distance of our Palmetto Bay office (required)

• Customer service experience, especially in a front desk, reception, or client-facing role

• Prior experience in a law office or professional office setting preferred

• Proficiency with Microsoft Office (Word, Outlook) and comfort with office technology

• Exceptional customer service skills and a genuinely friendly, welcoming attitude

• Excellent verbal and written communication

• Patience and empathy when speaking with people who may be stressed about a legal matter

• Strong organizational skills and attention to detail

• Ability to multitask and manage time effectively in a fast-paced environment

• Dependability, discretion, and a professional appearance

Khan Law, P.A. is a client-focused, dynamic law firm seeking a warm, reliable, and polished Legal Assistant to join our team. You will be the first voice our clients hear on the phone and the first face they see when they walk through our door, so we are looking for someone who genuinely enjoys helping people and takes pride in delivering an excellent client experience.

The ideal candidate is fully bilingual in Spanish and English, communicates with confidence and courtesy, and stays calm and organized in a fast-paced office. You will be the link between the attorney, current clients, and prospective clients, making sure every caller and visitor feels welcomed, heard, and taken care of.