Legal Assistant & Client Concierge
Martino Law Group, LLC • Melrose, MA, US
Posted 6 hours ago
We are hiring a Legal Assistant for our Melrose office — someone who wants to learn this work, not just process it.
Half your day is real legal document work: preparing prenuptial agreement packages, financial statements, intake and questionnaire packets, and estate planning and closing binders from firm templates, under attorney supervision. You will open and run matters in Clio, manage intake in Lawmatics, and become the person the attorneys rely on to have the file ready before they ask.
The other half is the front of our firm. You are the first voice and face clients experience, and the person they trust to tell them what is happening with their matter. In a firm our size, those two halves belong to the same person — and doing both is what makes you genuinely valuable here.
This is a growth seat. We promote from within. The person who does this job well and wants more of the legal work will get more of it, on a paralegal track, with the firm paying for the education.
Legal Document Preparation (under attorney supervision)
Prepare first drafts from firm templates:
Assemble, scan, proofread, e-file, and mail documents; track what has gone out and what is still owed back
Prepare execution and signing-ceremony packets — complete, correct, and ready
Deadline tracking and follow-up so the team stays ahead of the calendar
Matter and Intake Management
Open and maintain matters in Clio — contacts, custom fields, deadlines, tasks, document filing, and daily time entry
Manage leads and intake workflows in Lawmatics — nothing sits, nothing gets lost
Document management: organized digital and physical filing, with strict confidentiality
Keep each client's matters distinct and separate
Client Liaison and Front of House
Greet clients and visitors warmly; make people feel taken care of from the moment they arrive
Answer and screen calls; capture new-inquiry details accurately and route them to the right attorney immediately
Proactive client follow-up — outstanding items, appointment confirmations, document and signature chasing, and status updates so clients never have to ask
Calendar and scheduling support across attorneys and both offices
Coordinate meetings and signing ceremonies: rooms, materials, and packets ready in advance
Firm Operations
QuickBooks entry, invoicing support, and accounts receivable follow-up
Supplies, vendors, copying, scanning, mail, and records
Keep the office looking like a place people want to hire
2+ years in a professional office; law firm or legal document experience strongly preferred
Excellent written and verbal communication — you will draft client-facing emails
Strong Microsoft 365 skills (Outlook, Word, Excel, Teams)
Accurate typing (50+ wpm) and clean document formatting
Detail-oriented to the point of catching what others miss
Discreet with confidential client, financial, and personnel information
Reliable and present — this role is fully in-office in Melrose
High school diploma or equivalent required; some college or paralegal coursework preferred
The ideal candidate is organized to the point of being methodical, calm with clients in hard moments, and hungry to understand the substance of what they are preparing rather than just filling in blanks and always looking for how they can contribute.
Significant AdvantagesClio experience
Lawmatics experience
Paralegal certificate, or coursework in progress
Familiarity with family law, estate planning, or real estate documents
QuickBooks experience
Notary Public commission, or willingness to become one — we will pay for it
Compensation
$45,000 - $$55,000
Established, growing firm with a steady, high-quality caseload — no chaos, no churn
Attorneys who actually trust paralegals to own their work and contribute to strategy
Modern tech stack — Clio, Decision Vault, Fathom, Microsoft 365, AI-assisted drafting tools — we invest in tools that make your day easier
Collaborative team culture across our Melrose and Newburyport offices
Real career growth — we promote from within and support continuing education
Martino Law Group, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, pregnancy, or any other characteristic protected by federal or Massachusetts law.
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