Legal Administrative Assistant - Medical Records & Billing Affidavit Professional

B. Pleasant Law, PLLC • San Antonio, TX, US

Posted 3 months ago

Description

Legal Administrative Assistant/Medical Records & Billing Affidavit Professional

We're searching for a diligent Legal Administrative Assistant/Medical Records and Billing Affidavit Professional to provide administrative support.

You’ll be responsible for responding to all complaints and questions in a friendly and timely manner; implementing office standards to streamline our processes; scheduling appointments and company trips; ordering office equipment; and marketing our brand through community events and print and digital media.

Applicants should be extremely thorough, possess excellent communication skills, and have some background in customer service. Apply today to join the team!

This is an in-person position. Please apply only if you have law office experience.

Responsibilities

Opening, closing, and managing the upkeep of all client files
Be able to update and implement Standard Operating Procedures for the position
Ability to pivot in the work environment quickly and efficiently
Medical Records Requests: Prepare, submit, and track requests for medical records, itemized billing statements, payment ledgers, and related documentation from healthcare providers, hospitals, clinics, and other record custodians.
Affidavit Requests: Request medical records affidavits, billing affidavits, business records affidavits, and other supporting certifications required for litigation and evidentiary purposes.
Follow-Up and Tracking: Maintain a detailed tracking system for outstanding requests, pending affidavits, provider responses, and anticipated completion dates. Conduct timely follow-ups to prevent delays.
Case File Management: Upload, label, organize, and maintain medical records, billing statements, affidavits, invoices, and related correspondence in the firm's case management system.

Facilitate communication between our customers and team to ensure customer satisfaction
Grow in the position through continued learning and revitalization of skillsets in related duties
Produce progress reports and present to the team on a regular basis
Schedule appointments, including travel arrangements or other company engagements
Increase productivity by creating record-keeping procedures for customer data filing systems
Buy materials for the office when necessary
Plan community events to market the company and increase brand awareness

Qualifications

Display excellent written, problem-solving, and verbal communication skills
Customer service experience in our industry is preferred
Navigates computer programs with ease to provide a quick front-desk experience for customers
Associate's degree preferred but not required to apply
History of being deadline-driven and extremely organized

Compensation

$15 - $19 hourly

About B. Pleasant Law, PLLC

B. Pleasant Law, PLLC is a client-focused firm committed to serving local businesses, visionaries, and real estate investors through every stage of formation, growth, and protection, while also advocating for individuals who have been injured and need strong, principled representation. Our mission is to provide strategic, results-driven legal counsel that safeguards clients’ livelihoods and investments, and our vision is to be a trusted legal partner known for excellence, integrity, and decisive action. We value professionalism, ownership, efficiency, and service, and we operate with a high standard of accountability to both clients and our community. As a growing firm, we seek experienced self-starters who take initiative, exercise sound judgment, and thrive in a fast-paced environment where excellence is expected and contributions matter from day one.