Law Firm Intake Specialist - Office Assistant

Law Offices of Carmiece T. Graves, PLLC • Upper Marlboro, MD

Posted 2 months ago

Description

Looking for a chance to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of an intake specialist to take client relations to the next level and manage our growing caseload. Our ideal candidate is great on the phone, a naturally compassionate and empathetic listener, and has a dedication to customer service and a passion for helping those in need. You’ll have an opportunity to help a thriving law firm succeed and make a tangible difference in clients’ lives every day. If this sounds like a job you’d love, apply now!

Responsibilities

Conduct various tasks around the office such as managing spreadsheets, writing emails, faxing and copying, and transcribing notes to make sure all processes run smoothly
Supervise new client onboarding and current client files through data entry and paperwork collection to ensure our cases are managed efficiently
Work with marketing to collaborate on outbound sales tactics and partnerships with other law firms in order to help bring in new cases
Set appointments for potential clients that meet our criteria to keep our lawyers’ schedules organized and grow our caseload
Survey potential clients to determine the right fit with our practice, while listening to all phone calls in an empathetic manner

Qualifications

Previous customer service or sales experience preferred
Excellent and empathetic verbal and written communication skills required
High school diploma or equivalent needed, while a Bachelor’s degree is desired
Proficiency with Microsoft Office products, especially Microsoft Excel
Solid data entry, spreadsheet management, and computer skills

Compensation

$36,800 - $38,000 yearly

About Law Offices of Carmiece T. Graves, PLLC

We are a small, boutique law firm specializing in Estate Planning & Family Law. Our focus is on providing personalized, high-quality legal services to clients.