Join us at Z Family Law as a Billing Manager and play a crucial role in our mission to guide families to their new beginning. You'll oversee the full billing cycle, ensure invoices are accurate and timely, monitor accounts receivable, and lead our billing team to maintain strong financial performance. We believe in empowering our employees with opportunities for professional growth and innovation. Your success will be rewarded with a competitive salary, performance-based incentives, and a comprehensive benefits package, including health insurance, a 401(k) with employer match, and flexible PTO.

As part of our collaborative and feedback-driven team, you'll have the chance to contribute to meaningful change and drive our firm's success. We value accountability and encourage open communication to nurture a workplace where everyone feels valued and heard. Make a difference in a dynamic legal environment that prioritizes your development and well-being. If you're ready to take the next step in your career, we invite you to join our committed team and help us shape the future of family law.

• Oversee the Firm's billing operations, ensuring invoices are accurate, complete, and issued on schedule

• Supervise, train, and provide accountability for the Billing Clerk

• Perform final review and approval of client invoices following the Billing Clerk's initial review

• Review flagged time entries, billing adjustments, expenses, and other billing issues requiring management attention

• Oversee accounts receivable and collections, ensuring consistent and timely follow-up on outstanding balances

• Coordinate biweekly collections activities, including trust-account reviews, authorized payment processing, and credit-card charges in accordance with Firm procedures

• Lead weekly accounts receivable meetings and identify delinquent accounts and collection risks

• Monitor collection performance and provide regular reporting to Firm leadership

• Ensure client billing arrangements, payment plans, attorney rates, and matter-specific rates are accurately reflected in Clio

• Maintain and update attorney billing rates and approved custom rates for individual matters

• Oversee financial components of matter closings, including final invoices, outstanding balances, client refunds, and closing correspondence

• Ensure client payments, trust transactions, and refunds are properly documented and recorded in Clio

• Identify billing and collections trends and implement improvements to strengthen financial performance

• Collaborate with attorneys, paralegals, and Firm leadership to resolve billing questions and address client account concerns

• Ensure compliance with Firm Policies, Standards, and Procedures (PSPs) and applicable financial controls

• 3 to 7 years of progressive billing, accounts receivable, or collections experience

• Prior experience in a law firm or professional services environment strongly preferred

• Experience supervising or managing billing personnel

• Strong understanding of legal billing practices, trust accounting procedures, and collections

• Experience with legal billing or practice management software; Clio experience is a plus

• Demonstrated ability to manage billing workflows, resolve discrepancies, and meet recurring deadlines

At Z Family Law, we believe every ending is the start of a new beginning. Our award-winning family law firm helps families navigate life's biggest transitions with clarity, dignity, and hope. We're a collaborative, feedback-driven team that values innovation, accountability, and professional growth.

We believe in rewarding hard work with a comprehensive benefits package, including health insurance, a 401(k) with employer match, and flexible PTO. Our compensation model combines a competitive base salary with the potential for performance-based pay, directly linked to your success. At Z Family Law, we value collaboration, innovation, and a strong sense of accountability.

Employment Eligibility Verification (E-Verify)

Z Family Law participates in the federal E-Verify program. If hired, all employees must complete Form I-9, and employment eligibility will be verified through E-Verify after a job offer has been accepted and Form I-9 has been completed.