Build a meaningful sales career helping people celebrate life’s most meaningful moments. The country's second oldest independent jeweler, Merkley Kendrick Jewelers, is seeking an optimistic, personable, driven Jewelry Sales Specialist who builds trust, takes initiative, and turns thoughtful service into lasting client relationships.

You’ll guide clients toward jewelry that reflects their stories, develop new opportunities through personalized outreach, and follow through from the first conversation to after-sale care. Our ideal candidate brings strong communication skills, a commitment to achieving sales goals, and a desire to keep learning.

What we offer

• Quality work-life balance.

• Flexible scheduling and paid time off.

• Health, dental, and vision benefits.

• A 401(k) with company matching and a profit-sharing plan.

• Continuing education, product training, and sales coaching.

• Opportunities to grow in sales, custom design, merchandising, marketing, and leadership.

• Welcome clients, listen to their needs, and guide them toward jewelry and timepieces that suit their style, occasion, and budget.

• Build and maintain client relationships through personalized outreach, appointment scheduling, and thoughtful follow-up.

• Take ownership of sales opportunities from the initial conversation through purchase and after-sale care.

• Develop your knowledge of gemstones, diamonds, jewelry craftsmanship, and timepieces.

• Assist with custom jewelry inquiries and repair intake, documenting details accurately and communicating next steps clearly.

• Process transactions accurately and follow procedures for inventory handling and merchandise security.

• Maintain a polished, inviting showroom and thoughtfully presented displays.

• Participate in training, coaching, and team meetings, contributing to shared goals and an exceptional client experience.

• At least two years of experience in jewelry or luxury retail sales.

• Strong communication skills and a natural ability to build trust.

• A professional presence, sound judgment, and attention to detail.

• Initiative, organization, and reliable follow-through.

• A collaborative attitude and willingness to learn and apply feedback.

• Full-time availability, including Saturdays, at our Louisville location.

Preferred experience: EDGE POS, clienteling tools, jewelry repair intake, custom jewelry, or high-value retail sales.

Merkley Kendrick Jewelers is a locally owned, fourth-generation, family-owned business and the second-oldest independent jeweler in the United States. Celebrating life and championing the sentiment of jewelry. We help people mark milestones, strengthen relationships, and preserve stories through pieces that become treasured heirlooms.

Our associates help fulfill that purpose. We offer hands-on leadership, profit sharing, professional growth, and a place where your ideas matter.

Our core values guide how we work:

• Morally Centered: We act with integrity, communicate honestly, and earn trust through dependable actions.

• Grateful: We bring thankfulness, positivity, and appreciation to our work and everyday moments.

• Service Oriented: We serve the clients, community, and teammates with care, inclusion, and generosity.

• Perpetual Learners: We stay curious, grow our expertise, and embrace new ideas and change.

• Driven: We take ownership, solve problems, and follow through with dedication and initiative.