Be the First Connection. Make an Impact.

At Grote Automotive, every great customer experience starts with a conversation, and we're looking for someone who knows how to make that conversation count!

We're hiring an energetic, motivated Internet Lead Specialist to join our Business Development Center (BDC). You'll be the first point of contact for customers interested in purchasing a vehicle, helping turn online inquiries into real appointments.

This isn't just about making phone calls. It's about building relationships, creating opportunities, and being part of a team that drives results.

What You'll Do

• Connect with new customers through phone calls, texts, and emails.

• Respond quickly to incoming internet leads.

• Build relationships, answer questions, and overcome objections.

• Schedule appointments and create excitement about visiting our dealerships.

• Stay organized and maintain accurate customer information.

• Cross-train in appointment support, customer follow-up, and lead re-engagement to help the entire team succeed.

What We're Looking For

• A confident, friendly communicator who enjoys talking to people.

• Someone motivated by goals, performance, and results.

• Strong follow-through, organization, and attention to detail.

• A positive attitude and willingness to learn different roles.

• Customer service, sales, or call center experience preferred, but automotive experience isn't required.

At Grote Automotive, we’re committed to putting the fun back in car buying. We believe purchasing and servicing a vehicle should be stress-free and centered around exceptional customer care. From sales to service, our team works together to create a positive experience for every customer who walks through our doors. We pride ourselves on a fast-paced, supportive environment where employees are valued, growth is encouraged, and great service always comes first.

Why Join Our Team?

We believe great employees deserve great benefits. That's why we offer the following benefits to our full time employees:

• Comprehensive Health Insurance

• Dental & Vision Coverage

• Basic & Voluntary Life Insurance

• 401(k) Retirement Savings Plan

• Paid Vacation

• Career Growth & Advancement Opportunities

• Supportive Team Environment

Join a company that values your hard work and invests in your future.