Intake Specialist

Magendzo Law • Remote

Posted 3 hours ago

Description

Our rapidly-growing law practice is seeking a full-time legal intake specialist to join our team! You’ll survey prospective clients and empathize with them on the details of their case, manage new client onboarding and data entry, and work with speed and accuracy to capture case details. We’ll provide the training and resources to help you flourish in your role on a tight-knit, supportive, and passionate legal team. If you have prior customer service experience, great communication skills, and a passion for helping others, apply today!

Responsibilities

Capture case information with speed and accuracy
Answer prospective clients questions and concerns with empathy and expertise
Manage the intake pipeline with obsessive attention to detail

Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard
Collect paperwork and enter data into our case management system to ensure a smooth onboarding for new clients and tidy management of case files

Qualifications

Ability to work under pressure
Obsessive attention to detail

Possesses outstanding communication skills and sense of empathy
Previous legal experience highly valued
Previous experience with CRM and case management software desired

Compensation

$40,000 DOP

About Magendzo Law

Magendzo Law is a New York-based personal injury law firm. Our top priority is giving clients the highest quality of legal representation. Our team treats each case individually with a comprehensive approach to reach a successful outcome. We strive to get clients the compensation they deserve while making the legal process as easy and smooth as possible.