Insurance Customer Service Representative

Sherrill Insurance Agency • Tampa, FL, US

Posted 6 months ago

Description

We’re seeking an organized and highly motivated insurance account manager to join our growing team. Responsibilities include managing client communications, nurturing key relationships, and keeping track of all necessary documentation, paying close attention to any policy changes, important deadlines, and legal regulations. You will help customers understand their coverage, assist them with any claims as needed, and ensure all relevant data is properly tracked in our secured systems. This is a chance to build on your experience, with plenty of room for growth. If you’re looking to take on an important account management role during this period of high-growth as we attain new business, we’ll provide the training you need to succeed in this position. Start your application today!

Responsibilities

Support clients reporting claims on current policies by gathering all documentation needed to give to the adjuster to process
Assist with the renewal process and any policy updates by providing competitive quotes
Communicate regularly with key industry reps regarding industry standards, insurance products, current rates, coverages, insurance policies, and carriers so that you are always ready to help clients, underwriters, sales representatives, account executives, and the rest of our service team understand and address new rules and policy updates
Answer clients completely on policy or billing questions including explanations about their coverage or rate adjustments to ensure total understanding
Record any policy updates or changes on customer accounts by tracking them in our book of business and communicating with clients to explain any updates to their coverage

Qualifications

Insurance experience as an insurance agent or other position is preferred but we will provide training as needed for the right fit and skillset
Candidates should be very strong communicators and problem solvers, and have great follow-up skills
Active insurance license in your state or willing to get licensed in 90 days
Candidates should have basic computer skills and be proficient with Microsoft Office Suite (Word, Excel PowerPoint, etc.)
Associates or Bachelor’s degree required, or commensurate insurance industry experience

Compensation

$131,000 - $158,000/year

About Sherrill Insurance Agency

Sherrill Insurance Agency partners with Fortune 500 and Fortune 100 companies to market and sell their products.

No cold calling
No Prospecting
All Lead-based Sales
Six-figure Mentorship
Training