Inside Sales Representative / Account Manager - Growth

Royal Rigging | Langley, BC

Royal Rigging is looking for an experienced B2B sales professional who knows how to build relationships, manage opportunities, follow through, and turn customers into long-term accounts.

This isn't an order-taking position.

We're looking for someone who sees an unanswered quote and follows up. Someone who notices when a customer hasn't ordered in six months and calls them. Someone who can have a real conversation with a customer, understand what they're working on, uncover opportunities, and move business forward.

Most importantly, we're looking for someone who takes ownership of their pipeline and doesn't let opportunities fall through the cracks.

About Royal Rigging

Royal Rigging is a rapidly growing lifting and rigging company based in Langley, BC.

We supply and service customers across construction, crane and hoisting, civil infrastructure, marine, transportation, and other heavy industries.

We manufacture and supply lifting and rigging equipment, perform inspections, proof testing, and certification, provide pickup and delivery, and support customers both in our facility and on their job sites.

We've grown quickly because we don't want to operate like a traditional industrial supply counter. Our goal is to become an extension of our customers' operations — solving problems, responding quickly, and building long-term relationships.

We're now looking for an experienced salesperson who can help us take those relationships even further.

Who We're Looking For

We're looking for someone with demonstrated B2B sales experience who understands that great sales performance is a combination of relationships, consistency, organization, and follow-through.

Ideally, you have 3–7+ years of B2B sales, inside sales, account management, or technical sales experience.

Experience within construction, industrial supply, equipment, manufacturing, crane/rigging, transportation, safety, rental, or another technical B2B environment would be a major asset.

Rigging experience is not required. We'll teach you our products and industry.

We're much more interested in finding someone who already knows how to sell.

You'll Probably Be Great Here If You...

• Are naturally organized and don't need someone reminding you to follow up.

• Enjoy talking to customers and developing genuine long-term relationships.

• Are comfortable picking up the phone instead of hiding behind email.

• Know how to ask questions rather than immediately jumping to a product or price.

• Can manage multiple opportunities at different stages without losing track of them.

• Understand that sending a quote isn't the end of the sales process.

• Are commercially minded and enjoy growing accounts.

• Take ownership when something goes wrong.

• Are comfortable working in a fast-moving company where things continue to evolve as we grow.

• And you're hungry to be part of building something rather than simply maintaining what's already there.

What Success Looks Like

Success in this role isn't measured simply by how many calls you make.

We'll look at things like customer relationships, opportunities generated, quote follow-up, pipeline development, conversion, account growth, reactivated customers, and ultimately revenue.

Within your first several months, we want you to become someone your customers trust and someone our team trusts to own their opportunities from beginning to end.

What We Offer

• Competitive base salary based on experience

• Performance-based compensation

• Full-time position

• Monday–Friday schedule

• Training in lifting and rigging products and applications

• Opportunity to grow alongside a rapidly expanding company

• A role with meaningful ownership over your customers and results

Compensation: $70,000 - $80,000 base + performance-based compensation

Location: Langley, BC — in person

If you're an experienced B2B salesperson who loves building relationships, developing accounts, and seeing the direct impact of your work, we'd love to hear from you.

What You'll Own

You'll manage and develop a portfolio of Royal Rigging customers and sales opportunities from initial conversation through to completed sale and ongoing account development.

That includes:

• Managing inbound sales inquiries and opportunities

• Building and maintaining strong customer relationships

• Preparing and following up on quotes

• Proactively contacting existing and prospective customers

• Identifying additional opportunities within existing accounts

• Re-engaging customers who haven't purchased recently

• Asking strong discovery questions and understanding upcoming projects and requirements

• Managing your pipeline, activities, and follow-ups through our CRM

• Coordinating closely with our shop and operations teams

• Maintaining accurate customer and opportunity information

• Working toward individual and company sales targets

• Developing a strong technical understanding of Royal Rigging's products and services

• Becoming a trusted point of contact for your customers

• We're looking for someone with demonstrated B2B sales experience who understands that great sales performance is a combination of relationships, consistency, organization, and follow-through.

• Ideally, you have 3–7+ years of B2B sales, inside sales, account management, or technical sales experience.

• Experience within construction, industrial supply, equipment, manufacturing, crane/rigging, transportation, safety, rental, or another technical B2B environment would be a major asset.

• Rigging experience is not required. We'll teach you our products and industry. We're much more interested in finding someone who already knows how to sell.

Royal Rigging is a fast-growing rigging supply and service company based in the Lower Mainland. We specialize in high-performance gear like chains, wire rope, slings, shackles, and engineered lifting solutions. Our team is made up of people who work hard, take pride in getting it right, and genuinely care about the customers we serve — from crane operators to construction crews.

Why Work With Royal Rigging

• Tight-knit crew that values trust, safety, and doing the job right
• Fast-growing company with room to move up
• Work that’s hands-on, physical, and satisfying
• Your ideas and initiative are noticed and appreciated
• We train from within and promote based on effort and skill
• OT, weekend work, benefits