Are you a compassionate individual with a passion for helping others?

Our criminal defense law firm is on the lookout for a full-time Inbound Sales Specialist to serve as a kind-hearted liaison to potential clients.

We believe everyone deserves a second chance and are committed to assisting those who have made mistakes or are facing wrongful accusations.

Key Responsibilities:

• Represent our firm with empathy and respect to individuals in need of legal assistance
• Utilize your sales expertise, particularly in phone sales, to effectively communicate our services
• Demonstrate a compassionate approach while learning about potential clients' situations
• Ensure a seamless hand-off to our legal team by completing the internal intake process accurately

Join us in our mission to help individuals in the Florida Keys regain control of their lives after a challenging experience.

If you possess a kind heart, excellent communication skills, and a desire to make a difference, we encourage you to apply for this rewarding opportunity today!

• Eagerly field all incoming client calls and messages, including doing so during reasonable hours on nights and weekends, and following up with those potential clients
• Conduct a consultation with the potential new client
• Complete an administrative intake process - on time, every time - to onboard potential new clients into happy clients
• Professionally ensure clients comply with any payment plan
• Be available on a daily basis to receive and return phone calls from potential new clients

This is not a sales position that is commission-based or bonus-enhanced. Our Inbound Sales Specialist is a salaried employee with full benefits. We are not solely motivated by making a sale or getting money - we are motivated by helping clients rebuild their lives. We are looking for a teammate who is similarly motivated.

• Experience with inbound phone sales is required
• Experience with sales of large ticket items is preferred
• You must be organized and capable of completing administrative and clerical duties on time and correctly
• You possess outstanding communication skills and have a sincere sense of empathy in helping others
• You possess excellent computer skills and are comfortable learning new technology
• You must have knowledge of spreadsheets and data management
• Previous legal experience is highly valued but not required

The salary is commensurate with experience and skills.

At Alan Fowler Law, PLLC, we believe that the practice of law should be interesting, engaging, and fulfilling, and that you should work with a team of people who feel like a small family – dedicated to helping good people, who made a mistake or are wrongfully accused – get their lives back on track with their bright future intact.