Inbound Sales Coordinator

Smooth Closing • Austin, TX, US

Posted 3 hours ago

Description

Inside Sales Representative – Smooth Closing | Austin, TX (In-Office)

Smooth Closing is on a mission to become Austin's #1 direct-to-seller home buying company. We're growing fast, we're doing it the right way, and we need the right person to grow with us.

If people warm up to you within seconds of meeting you, if you thrive as part of a team that celebrates wins together, and if starting a conversation with a stranger energizes you rather than drains you — this role is built for you.

What You'll Do

As our Inside Sales Representative, you're the first voice a homeowner hears when they reach out to us. That first conversation sets the tone for everything that follows, making this one of the most important seats on our team. You'll build trust fast, uncover what's really going on with the homeowner's property and situation, and secure the appointment that hands things off to our acquisitions team. Beyond that first call, you'll keep your pipeline of leads moving — staying sharp, staying consistent, and making sure nothing falls through the cracks.

Responsibilities

Respond to inbound leads quickly and with genuine warmth
Qualify homeowners and schedule appointments for our closing team
Work your pipeline on a structured, consistent follow-up schedule
Celebrate wins with a team that genuinely has your back

Handle sales inquiries from pre-qualified leads and make sure client needs are taken care of
Encourage potential clients to buy premium products and close the best possible deal
Entice customers to use our services again by following up via phone calls, emails, or other forms of communication after initial purchase
Update customer information in the CRM to ensure all sales team members have the most current data
Assess the sales team’s progress toward company customer acquisition goals by creating quarterly and monthly sales reports

Qualifications

At least one year of experience as a sales representative
Understands the sales process and how to use CRM software
Possess superb customer service skills, listening skills, presentation skills, and communication skills
High school diploma or GED required, bachelor’s degree preferred

Compensation

$60,000 - $80,000 At Plan

About Smooth Closing

Why Join Us?

At Smooth Closing, we believe in creating an environment where our employees thrive. Here’s what sets us apart:

Challenge: Purposeful and fulfilling work every day.
Growth: Opportunities for professional development and career progression.
Culture: Positive, vibrant, and supportive workplace.
Environment: Comfortable and efficient office setting.
Industry: Be part of a dynamic and desirable niche.

Our Purpose

Smooth Closing is committed to ethically empowering individuals by providing clear pathways to their freedom. If this purpose resonates with you, we invite you to apply and join our team.

Our Core Values

Strive for Excellence
Belief in Yourself
Trustworthiness