Join the Hilton Charlotte University Place Team. An in-room dining server delivers food, drinks, and amenities directly to hotel or guest rooms while providing polite, high-end customer service.

• Order Delivery: Transport food and beverage orders from the kitchen to guest rooms accurately and in a timely manner.

• Room Setup: Set up food trays or rolling carts inside the guest room according to hotel standards.

• Order Taking: Answer room service phone calls, record orders, and use up-selling techniques to promote menu items.

• Tray Retrieval: Return to guest rooms and hallways to pick up used trays, carts, and dishware.

• Payment Processing: Present accurate checks, handle guest charges, and process payments.

• Station Maintenance: Restock side-work areas, polish glassware, roll silverware, and make coffee or tea.

• Communication: Speak clearly and maintain a polite, professional, and discreet demeanor.

• Physical Stamina: Stand or walk for long shifts, and lift or push heavy food trays and carts (up to 25–50 lbs).

• Menu Knowledge: Understand all menu items, ingredients, preparation methods, and daily specials.

• Multitasking: Manage multiple room orders, phone calls, and hallway pickups efficiently.

Our lakeside hotel is located in Charlotte, NC, a half-mile from The University of North Carolina at Charlotte and steps from The Shoppes at University Place. PNC Music Pavilion and the Charlotte Motor Speedway are 10 minutes away. Features include a seasonal outdoor pool, patio seating with fire pits, a café serving Starbucks coffee, an on-site restaurant/bar, 20,000 square feet of meeting/event space, a 24-hour fitness center, and walking trails. Since 1987, Hilton Charlotte University Place has continued to welcome guests from all over the world for meetings, conventions, social gatherings, weddings, and more!