Bring Exceptional Service Right to Our Guests' Doors!

Eden Resort & Suites is seeking a friendly, dependable, and service-oriented In-Room Dining Attendant to join our Food & Beverage team! If you enjoy providing personalized guest service, take pride in the details, and want to help create memorable experiences, we would love to have you on our team.

At Eden Resort & Suites, our mission is to consistently provide exceptional experiences for our guests through a motivated team of friendly and well-trained employees.

What You'll Do

• Prepare, organize, and deliver food and beverage orders to guest rooms accurately and promptly.

• Provide courteous, professional, and welcoming service with every guest interaction.

• Verify orders for accuracy, presentation, and completeness before delivery.

• Set up trays and carts with the appropriate food, beverages, condiments, and utensils.

• Answer guest questions about menu items and assist with special requests.

• Process guest checks and payments according to established procedures.

• Retrieve trays, carts, and dining equipment from guest rooms and designated areas.

• Maintain cleanliness and organization of the in-room dining service area.

• Follow all food safety, sanitation, and hotel service standards.

• Communicate effectively with the kitchen, front desk, and other team members to ensure timely service.

• Handle guest concerns professionally and promptly communicate any issues to the appropriate supervisor.

What We're Looking For

• A friendly, positive attitude and a passion for excellent customer service.

• Strong communication and interpersonal skills.

• Dependability, punctuality, and attention to detail.

• The ability to work independently while contributing to a team environment.

• The ability to manage multiple orders and prioritize tasks in a fast-paced setting.

• The ability to stand, walk, and transport food and beverage trays or carts throughout a shift.

• Previous restaurant, hotel, or food service experience is preferred but not required.

The Eden Resort & Suites offers a collection of unique and upscale guest rooms and suites, unsurpassed on-site recreational facilities, and an exceptional staff ready to meet guests' needs. With a 50+ year foundation as a premier destination in Lancaster, the Eden Resort is expanding its service offerings and looking for individuals to join our team.

At the Eden Resort, our core values are at the heart of all that we do and are key to our enduring success. Eden Resort team members are deeply committed to caring for every individual who crosses their path, be it a guest or fellow team member. Our dedication to caring for others is expressed by team members' generosity with their time and efforts, the pursuit of excellence in their craft, and a spirit of ownership.

BENEFITS:

• Employee discount
• Employee assistance program
• (PTO, medical, dental, vision, life insurance benefits dependent on full-time status)