Houseperson

Holiday Inn Harrisburg East • Middletown, PA, US

Posted 2 months ago

Description

We're searching for a houseperson with exceptional people skills who is enthusiastic and courteous to make sure our hotel guests have a wonderful stay. We require a multi-talented person capable of handling a wide range of duties. Responsibilities for this position include keeping hotel public areas clean, such as hallways, meeting rooms, and lobbies.

Additionally, you will help deliver guest-requested items such as amenities, rollaway beds, cribs, and bedding, and perform any specially assigned tasks by housekeeping managers. Our ideal applicant has at least one year of housekeeping or houseperson experience, as well as a strong commitment to providing outstanding customer service. Please apply right away if this sounds like a great opportunity!

Responsibilities

Begin each shift by visiting assigned floors and collect trash, dirty linen, and other materials as instructed by management
Anticipate, listen intently, and respond quickly to visitors' requirements to provide the best quality of service
Transport clean linen to the housekeeping storage rooms and replenish linen supplies on each floor
Make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and linens
Maintain the cleanliness of the guest rooms and hallways, as well as the lobby and other workspaces

Qualifications

Possesses a strong work ethic with exemplary organizational, time management, and communication skills
Must have a strong focus on putting the guest first with exceptional customer service experience
High school diploma, GED, or equivalent
At least 1 year of experience as a houseperson or housekeeper preferred
Strong knowledge of cleaning techniques and products

About Holiday Inn Harrisburg East

Welcome to our hotel in Middletown, PA, just 20 minutes from Hersheypark and minutes from Harrisburg International Airport! Conveniently located near the state capital of Harrisburg, we offer easy access to government offices and downtown attractions. Our hotel is the perfect base to explore Pennsylvania's best attractions. Enjoy thrilling rides at Hersheypark, exciting events at the Giant Center, and the Pennsylvania Farm Show Complex & Expo Center.