
Houseman
Renaissance Baltimore Harborplace Hotel • Baltimore, MD, US
Posted 6 months ago
Description
Do you have previous experience in the hospitality industry and a strong desire to provide excellent customer service to our guests? You could be just what we're looking for in our next houseperson. Our hotel is extremely busy, and we need a detail-oriented individual who is willing to perform a wide range of tasks to ensure that our guests have an exceptional experience.
Responsibilities include keeping the hotel's public areas clean, such as hallways, meeting rooms, and lobbies. You will also support housekeeping by delivering items requested by guests, such as amenities, rollaway beds, cribs, and bedding to guest rooms, and completing any special projects assigned by housekeeping managers. You should have at least one year of experience as a housekeeper or houseperson. Please apply now if you have excellent people skills and are looking for a new challenge!
Responsibilities
- Transport clean linen to the housekeeping storage rooms and replenish linen supplies on each floor
- Ensure the highest level of customer service by anticipating and responding quickly to visitors' requests
- Bring requested supplies, such as rollaway beds, cribs, and blankets, to guest rooms
- Begin each shift by visiting assigned floors and collect trash, dirty linen, and other materials as instructed by management
- Maintain the cleanliness of the guest rooms and hallways, as well as the lobby and other workspaces
Qualifications
- Solid work ethic and excellent organizational, time management, and communication skills
- Graduated high school, received GED or equivalent
- Proven customer service experience with a strong guest-focused mentality
- Strong knowledge of cleaning techniques and products
- 1 year experience as a houseperson or housekeeper strongly desired
Compensation
$16.22/hour
About Renaissance Baltimore Harborplace Hotel
Discover Renaissance Baltimore Harborplace Hotel, located on Baltimore’s famed Inner Harbor. The hotel offers 31,000 square feet of event space, 21 breakout spaces, 622 guest rooms, an on-site business center, fitness center, restaurant, coffee shop, and lounge.
We value our team and are committed to supporting their professional growth, well-being, and work-life balance. We offer a competitive benefits package that may include:
- Competitive salary
- Health, dental, and vision insurance
- Paid time off, holidays, and sick leave
- Professional development and training opportunities
- Career advancement and internal growth opportunities
- Employee recognition and reward programs
- A collaborative, inclusive, and supportive work environment
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