Housekeeping Manager

Hilton Garden Inn Center City Philadelphia • Philadelphia, PA, US

Posted 2 hours ago

Description

Are you looking for a fulfilling leadership role with opportunities for growth and development? We’re searching for an experienced housekeeping manager to ensure our hotel is impeccably clean for our guests. You will lead our housekeeping team, ensure their work meets our high standards of cleanliness, and go above and beyond guest expectations to achieve that “wow” factor for repeat business. You must have previous experience in a supervisory role, preferably in the hospitality industry. If you are enthusiastic, reliable, and take pride in a job well done, then start your application today!

Responsibilities

Document areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front office
Arrange for cleaning equipment repairs as needed and keep all other equipment in good working condition
Hire and train housekeeping staff to perform cleaning duties and deliver customer satisfaction to our expectations
Oversee the housekeeping department budget, take inventory, and ensure there is a stock of adequate cleaning supplies
Manage the daily tasks of the housekeeping department, including cleaning guest rooms and public areas

Qualifications

The ideal applicant is an experienced leader who demonstrates great attention to detail and customer service skills
Must have a high school diploma or the equivalent (GED)
Well-versed in environmental services (EVS) including sanitation protocol and procedures, and how to use cleaning supplies and equipment
2+ years of hospitality or guest services experience
At least 3 years of experience in a senior role in the housekeeping department

About Hilton Garden Inn Center City Philadelphia

Relax in the heart of downtown Philadelphia, steps from the Philadelphia Convention Center. Reading Terminal Market is next door, and Independence Hall is minutes away. We're two blocks from Jefferson Station and 13th St. Trolley Station – hitch a ride to explore the wider city or reach the airport, 12 miles away.