Housekeeping Manager

Doubletree by Hilton Fayetteville • Fayetteville, NC, US

Posted 5 hours ago

Description

We’re hiring a housekeeping manager to provide excellent sanitation and customer service to our hotel guests. You’ll be responsible for leading the housekeeping staff, ensuring team members perform their job duties to our high standards, and keeping the housekeeping department well-stocked with cleaning supplies. Applicants should have hospitality experience, enjoy their work, and demonstrate a commitment to meeting and exceeding guest expectations. Previous experience in a supervisory role is required. If this sounds like you, apply now!

Responsibilities

Arrange for cleaning equipment repairs as needed and keep all other equipment in good working condition
Oversee the housekeeping department budget, take inventory, and ensure there is a stock of adequate cleaning supplies
Handle the hiring and training of housekeeping staff so that they can achieve and exceed our standards of cleanliness and customer satisfaction
Monitor all the daily operations of the housekeeping department, including the cleanliness of all guest rooms and public areas daily
Keep a record of areas cleaned by room attendants and make a note of any issues such as room damage or maintenance requests

Qualifications

Extensive knowledge of environmental services (EVS), including detailed cleaning processes and a wide range of cleaning supplies and equipment
Over 3 years of experience as an executive housekeeper, housekeeping manager, or similar
2+ years of hospitality or guest services experience
A High school diploma or GED is required
Must possess excellent leadership, organizing, and customer service skills

About Doubletree by Hilton Fayetteville

We're off I-95, six miles from downtown Fayetteville. Fayetteville Regional Airport FAY, Cape Fear Botanical Gardens, Crown Coliseum, Fayetteville State University, and the Airborne and Special Operations Museum are all within a 15-minute drive. Fort Bragg is 16 miles away. We offer event space, a restaurant, a fitness center, and an outdoor pool.