Housekeeping Houseperson

Sheraton Baltimore North • Towson, MD, US

Posted 2 days ago

Description

We're searching for a houseperson with exceptional people skills who is enthusiastic and courteous to make sure our hotel guests have a wonderful stay. We require a multi-talented person capable of handling a wide range of duties. Responsibilities for this position include keeping hotel public areas clean, such as hallways, meeting rooms, and lobbies.

Additionally, you will help deliver guest-requested items such as amenities, rollaway beds, cribs, bedding, and perform any specially assigned tasks by housekeeping managers. Our ideal applicant has at least one year of housekeeping or houseperson experience, as well as a strong commitment to providing outstanding customer service. Please apply right away if this sounds like a great opportunity!

Responsibilities

Walk all assigned floors at beginning of the shift and collect trash, soiled linen, and other items per management requests
Clean and maintain guest rooms, hallways, furnishings, flooring, lobby, and other work areas
Deliver requested amenities such as rollaway beds, cribs, blankets, etc. to guest rooms
Ensure the highest level of customer service by anticipating and responding quickly to visitors' requests
Restock linen supply on each floor by transporting clean linen to the housekeeping storage facilities

Qualifications

High school diploma, GED, or equivalent
Proven customer service experience with a strong guest-focused mentality
Must have 1 or more years experience as a houseperson, housekeeper, or similar position in hospitality field
Solid work ethic and excellent organizational, time management, and communication skills
Strong knowledge of cleaning techniques and products

Compensation

$15 hourly

About Sheraton Baltimore North

The newly renovated Sheraton Baltimore North Hotel sits in the heart of Towson’s bustling business district, offering unmatched convenience to nearby corporate offices, universities, medical centers, and popular destinations such as Baltimore’s Inner Harbor. Following a comprehensive and modern renovation, the hotel now features 282 fully renovated guest rooms designed with comfort and functionality in mind.