Housekeeping Houseperson

Crowne Plaza Valley Forge - King of Prussia • King of Prussia, PA, US

Posted 8 hours ago

Description

We're searching for a houseperson with exceptional people skills who is enthusiastic and courteous to make sure our hotel guests have a wonderful stay. We require a multi-talented person capable of handling a wide range of duties. Responsibilities for this position include keeping the hotel's public areas clean, such as hallways, meeting rooms, and lobbies.

Additionally, you will help deliver guest-requested items such as amenities, rollaway beds, cribs, bedding, and perform any specially assigned tasks by housekeeping managers. Our ideal applicant has at least one year of housekeeping or houseperson experience, as well as a strong commitment to providing outstanding customer service. Please apply right away if this sounds like a great opportunity!

Responsibilities

Anticipate, listen intently, and respond quickly to visitors' requirements to provide the best quality of service
Assure a clean environment in the guest rooms, corridors, lobby, and other work areas
Retrieve clean linens from housekeeping storage facilities and distribute them to each floor
Walk all assigned floors at beginning of the shift and collect trash, soiled linen, and other items per management requests
Deliver requested amenities such as rollaway beds, cribs, blankets, etc. to guest rooms

Qualifications

High school diploma, GED, or equivalent
Proven customer service experience with a strong guest-focused mentality
Strong knowledge of cleaning techniques and products
At least 1 year of experience as a houseperson or housekeeper preferred
Possesses a strong work ethic with exemplary organizational, time management, and communication skills

About Crowne Plaza Valley Forge - King of Prussia

The Crowne Plaza Fairfield Inn Valley Forge - King of Prussia is located next to the King of Prussia Mall, one of the largest retail spaces in the US, located directly across from the hotel. Other nearby popular destinations include Valley Forge National Park and Greater Philadelphia Expo Center. Downtown Philadelphia, a must-visit choice for those who'd like to experience the area's historic landmarks, is just a short drive away. 18 event spaces totaling 24,000 square feet provide the perfect backdrop for your next business or social event.