Housekeeping Houseperson
DoubleTree by Hilton Hotel Binghamton • Binghamton, NY, US
Posted 4 months ago
Description
We're looking for a houseperson with excellent people skills who is motivated and attentive to provide our guests with a memorable experience at our hotel.
We need a multi-talented individual who can perform a variety of tasks. Responsibilities include keeping the hotel's public areas clean, such as hallways, meeting rooms, and lobbies. You will also make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and complete any special projects as directed by housekeeping managers.
Our ideal candidate has one or more years of previous experience in a houseperson or housekeeping role, and a strong commitment to excellent customer service. If this sounds like an exciting opportunity, please apply now!
Responsibilities
- Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs
- Retrieve clean linens from housekeeping storage facilities and distribute them to each floor
- Check all allocated floors at the start of each shift and during the day to collect garbage, soiled linen, and other items as directed by management
- Deliver requested amenities such as rollaway beds, cribs, blankets, etc. to guest rooms
- Clean and maintain guest rooms, hallways, furnishings, flooring, lobby, and other work areas
Qualifications
- Must have graduated high school or received an equivalent certification (GED)
- Must have 1 or more years experience as a houseperson, housekeeper, or similar position in hospitality field
- Solid work ethic and excellent organizational, time management, and communication skills
- This role requires a strong emphasis on putting the guest first and providing exceptional customer service
- Good understanding of cleaning techniques and products
Compensation
$16.3/hour
About DoubleTree by Hilton Hotel Binghamton
Conveniently located in downtown Binghamton’s business and government districts. Accessible from all major highways, our inviting Binghamton hotel is situated near the confluence of the Chenango and Susquehanna Rivers.
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