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Housekeeping Houseman

Hilton Santa Cruz Scotts ValleySanta Cruz, CA, US

Posted 3 months ago

Do you have previous experience in the hospitality industry and a strong desire to provide excellent customer service to our guests? You could be just what we're looking for in our next houseperson. Our hotel is extremely busy, and we need a detail-oriented individual who is willing to perform a wide range of tasks to ensure that our guests have an exceptional experience.

Responsibilities include keeping hotel public areas clean, such as hallways, meeting rooms, and lobbies. You will also support housekeeping by delivering items requested by guests, such as amenities, rollaway beds, cribs, and bedding, to guest rooms, and completing any special projects assigned by housekeeping managers. You should have at least one year of experience as a housekeeper or houseperson. Please apply now if you have excellent people skills and are looking for a new challenge!

  • Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs
  • Bring requested supplies, such as rollaway beds, cribs, and blankets, to guest rooms
  • Retrieve clean linens from housekeeping storage facilities and distribute them to each floor
  • Assure a clean environment in the guest rooms, corridors, lobby, and other work areas
  • Begin each shift by visiting assigned floors and collect trash, dirty linen, and other materials as instructed by management
  • Graduated high school, received GED or equivalent
  • Solid work ethic and excellent organizational, time management, and communication skills
  • Strong knowledge of cleaning techniques and products
  • Must have a strong focus on putting the guest first with exceptional customer service experience
  • 1 year experience as a houseperson or housekeeper strongly desired

Compensation

$22 hourly

We’re nestled among the foothills of the Santa Cruz Mountains, 10 minutes from Henry Cowell Redwoods State Park. Santa Cruz Beach Boardwalk is within a 15-minute drive. San Jose International Airport and Silicon Valley are under 33 miles away.

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