Housekeeping Houseman

Hilton Santa Cruz Scotts Valley • Santa Cruz, CA, US

Posted 1 month ago

Description

We're looking for a houseperson with excellent people skills who is motivated and attentive to provide our guests with a memorable experience at our hotel. We need a multi-talented individual who can perform a variety of tasks. Responsibilities include keeping hotel public areas clean, such as hallways, meeting rooms, and lobbies. You will also make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and complete any special projects as directed by housekeeping managers. Our ideal candidate has one or more years of previous experience in a houseperson or housekeeping role, and a strong commitment to excellent customer service. If this sounds like an exciting opportunity, please apply now!

Responsibilities

Make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and linens
Transport clean linen to the housekeeping storage rooms and replenish linen supplies on each floor
Walk all assigned floors at beginning of the shift and collect trash, soiled linen, and other items per management requests
Ensure the highest level of customer service by anticipating and responding quickly to visitors' requests
Clean and maintain guest rooms, hallways, furnishings, flooring, lobby, and other work areas

Qualifications

Graduated high school, received GED or equivalent
Solid work ethic and excellent organizational, time management, and communication skills
Strong knowledge of cleaning techniques and products
Must have a strong focus on putting the guest first with exceptional customer service experience
1 year experience as a houseperson or housekeeper strongly desired

Compensation

$22 - $22/hour

About Hilton Santa Cruz Scotts Valley

We’re nestled among the foothills of the Santa Cruz Mountains, 10 minutes from Henry Cowell Redwoods State Park. Santa Cruz Beach Boardwalk is within a 15-minute drive. San Jose International Airport and Silicon Valley are under 33 miles away.