
Housekeeping Assistant - Supervisor
Renaissance Baltimore Harborplace Hotel • Baltimore, MD, US
Posted 4 hours ago
The busy Renaissance by Marriott Baltimore Harbor Place hotel is hiring a Housekeeping Assistant/Supervisor. The Assistant Housekeeping Supervisor supports the Executive Housekeeper or Housekeeping Manager by overseeing daily cleaning operations, inspecting rooms, and guiding staff to maintain hotel cleanliness and brand standards.
Operations & Scheduling: Open or close the housekeeping/laundry departments, assign daily cleaning tasks to room attendants and housepersons, and sync room status updates with the front desk.
Quality Inspections: Inspect guest rooms, hallways, and public spaces to verify they meet property and brand cleanliness standards.
Staff Support & Training: Onboard and train new housekeeping staff, provide ongoing coaching, and track attendance or shift performance.
Inventory & Supplies: Monitor stocks of linens, guest amenities, and cleaning chemicals, reporting shortages or equipment damage to management.
Maintenance & Safety: Coordinate with the engineering or maintenance department to fix broken room fixtures and ensure compliance with safety and OSHA guidelines.
Guest Services: Respond quickly to guest requests, handle special/VIP room setups, and resolve complaints.
Education: High school diploma or GED required; a 2-year or 4-year degree in hospitality or business management is often preferred by major brands.
Experience: 1 to 3 years of experience in housekeeping, guest services, or front desk operations, with prior supervisory or lead experience preferred.
Skills: Strong leadership, time management, attention to detail, basic computer/tablet literacy, and effective communication.
Physical Demands: Ability to walk and stand for long periods, bend, reach, and lift up to 25–50 pounds.
Compensation
$16.22 - $17.05 hourly
Discover Renaissance Baltimore Harborplace Hotel, located on Baltimore’s famed Inner Harbor. The hotel offers 31,000 square feet of event space, 21 breakout spaces, 622 guest rooms, an on-site business center, fitness center, restaurant, coffee shop, and lounge.
We value our team and are committed to supporting their professional growth, well-being, and work-life balance. We offer a competitive benefits package that may include:
- Competitive salary
- Health, dental, and vision insurance
- Paid time off, holidays, and sick leave
- Professional development and training opportunities
- Career advancement and internal growth opportunities
- Employee recognition and reward programs
- A collaborative, inclusive, and supportive work environment
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