Hotel Sales Coordinator
Paychex • Beverly Hills, CA, US
Posted 1 day ago
Description
We are seeking a dynamic taskmaster and goal-oriented Sales Specialist to run the sales efforts at our Courtyard by Marriott Los Angeles Century City/Beverly Hills. This role will focus on responding to business travel, group, catering, and extended stay business requests. The ideal candidate will have strong administrative skills, an understanding of hotel sales, exhibit exceptional initiative and resourcefulness, and a passion for impressive customer service.
Ready to Lead?
If you are a motivated leader who thrives on delivering results and creating memorable guest experiences, we want to hear from you!
Responsibilities
- Customer Relationships: Build and maintain strong relationships with corporate clients, travel managers, and local businesses to drive repeat bookings and referrals.
- Teamwork: Foster a collaborative environment with the operations team that encourages cooperation, teamwork, and excellence in service.
- Rate Understanding: Work closely with the corporate revenue management team to get pricing for clients that maximizes occupancy and revenue.
- Sales Activities and Presentations: Daily proposal and lead follow-up. Prepare and share compelling sales presentations and proposals to potential clients, showcasing the unique features and benefits of the hotel.
- Performance Tracking: Monitor sales metrics and monthly production. Document sales activities and outcomes in Delphi and OneSource.
- Customer Experience Focus: Ensure that the needs and preferences of business and group guests are prioritized, leading to high levels of satisfaction and loyalty.
Qualifications
- Minimum 2+ years of hotel sales department and/or front desk experience with Marriott background.
- A self-starter with initiative, drive, and passion who is goal-oriented.
- Exceptional cross-departmental communication and organizational skills.
- Strong client relationship and service skills.
- Proficiency in Marriott systems, including Stay PMS (Fosse), OneSource, Empower, MINT, MDash, Delphi, Agency360+, and Microsoft Office Suite.
- Bachelor’s degree in Business Administration, Hospitality Management, or a related field preferred.
Compensation
$35 - $35/hour
About Paychex
Why Join Us?
- Competitive salary + bonus incentive programs
- Comprehensive benefits: health, dental, vision, and 401(k)
- Paid time off, sick pay, and holiday pay
- A supportive culture that values leadership, teamwork, and innovation
- Opportunity to lead a property like it’s your own business
- Career growth within a respected hospitality organization
Equal Opportunity Employer
We are proud to be an Equal Opportunity Employer (EOE). We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.
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