Hotel Night Auditor

Homewood Suites Pittsburgh Downtown • Pittsburgh, PA, US

Posted 1 hour ago

Description

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!

Responsibilities

Process additional administrative, bookkeeping. and accounting procedures as required
Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
Make sure every hotel guest has a pleasant stay
Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager

Qualifications

Excellent customer service and communication skills are required
Diploma or equivalent from high school is required; some college is desired
Computer proficiency is required; experience with accounting or reservation software is preferred
Flexible overnight hours are required
Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required

Compensation

16.50 hourly

About Homewood Suites Pittsburgh Downtown

Located in the trendy Strip District neighborhood, our hotel is convenient for all major businesses and corporations. A variety of dining and entertainment options are easily accessible from our hotel, and the Historic Strip District, which offers local flavors and crafts. The hotel is only two blocks from the Senator John Heinz History Museum, three blocks from the David L. Lawrence Convention Center, and close to PPG Paints Arena, Heinz Field, PNC Park, and Duquesne University.