Hotel Night Auditor

Hilton Garden Inn Center City Philadelphia • Philadelphia, PA, US

Posted 2 months ago

Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Part-Time

Responsibilities

Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
Ensure all guests feel they are having an exceptional experience at the property
Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
Process additional administrative, bookkeeping. and accounting procedures as required
Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process

Qualifications

Diploma or equivalent from high school is required; some college is desired
Requires a flexible schedule that allows for overnight shift hours
Great communications. and excellent customer service skills are required
Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
Proficiency with computers is required; experience with reservation and accounting software is desired

About Hilton Garden Inn Center City Philadelphia

Relax in the heart of downtown Philadelphia, steps from the Philadelphia Convention Center. Reading Terminal Market is next door, and Independence Hall is minutes away. We're two blocks from Jefferson Station and 13th St. Trolley Station – hitch a ride to explore the wider city or reach the airport, 12 miles away.