Hotel Night Auditor

Holiday Inn Kansas City Downtown • Kansas City, MO, US

Posted 1 year ago

Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Responsibilities

Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
Perform additional bookkeeping, administrative, and accounting procedures as required
Ensure all guests feel they are having an exceptional experience at the property

Qualifications

Overnight shift; requires flexible hours
Proficiency with computers is required; experience with reservation and accounting software is desired
Some college is preferred but a high school diploma or equivalent is required
Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
Outstanding communication skills and excellent customer service skills are required

Compensation

$18 - $20/hour

About Holiday Inn Kansas City Downtown

Welcome to the Holiday Inn Kansas City Downtown!

We are nestled between the River Market and the Central Business District of Kansas City, right down the street from the KC Street Car.

The Holiday Inn Kansas City Downtown is a short 2-minute drive from the Charles B. Wheeler Downtown Airport (MKC) and a 20-minute drive from the Kansas City International Airport (MCI).

The Holiday Inn Kansas City Downtown offers a very unique stay experience. The newly renovated rooms have amazing comfort, cleanliness, and service with a taste of luxury for all travelers visiting the city. Guests can expect Complimentary Wi-Fi access throughout the hotel. Access to a state-of-the-art fitness center.