Hotel Night Auditor

Holiday Inn Express Kansas City Downtown • Kansas City, MO, US

Posted 2 years ago

Description

Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!

Responsibilities

Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
Provide exceptional service to all hotel guests during their stay
Process additional administrative, bookkeeping. and accounting procedures as required
Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager

Qualifications

Diploma or equivalent from high school is required; some college is desired
Flexible overnight hours are required
Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
Proficiency with computers is required; experience with reservation and accounting software is desired
Outstanding communication skills and excellent customer service skills are required

Compensation

$15 - $18/hour

About Holiday Inn Express Kansas City Downtown

Renovated Historic building next to the T-Mobile Center and Power and Light. Holiday Inn Express Kansas City Downtown was designed for business and leisure travelers. This new hotel is conveniently located and accessible to I-70, I-35, I-29, and US 71. We share a backyard with the Central Business District of Kansas City and are adjacent to the T-Mobile Center. The attractions that are just steps away include Kansas City’s Power and Light District, Kansas City Convention Center, Kauffman Center for the Performing Arts, Crown Center (home to the international headquarters of Hallmark Cards), the Crossroads Art District, Union Station, and Country Club Plaza are a few of the many exciting places for you to discover while visiting this fine city.