Hotel Night Auditor

Pine Mountain Ski & Golf Resort • Iron Mountain, MI, US

Posted 1 month ago

Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Responsibilities

Perform additional bookkeeping, administrative, and accounting procedures as required
Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
Ensure all guests feel they are having an exceptional experience at the property
Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process

Qualifications

Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
Proficiency with computers is required; experience with reservation and accounting software is desired
Diploma or equivalent from high school is required; some college is desired
Requires a flexible schedule that allows for overnight shift hours
Excellent customer service and communication skills are required

Compensation

$15 - $15/hour

About Pine Mountain Ski & Golf Resort

Pine Mountain Ski & Golf Resort

Nestled in Michigan's Upper Peninsula, Pine Mountain Ski & Golf Resort is a year-round haven for outdoor enthusiasts.

In the winter, its slopes cater to skiers of all levels, with well-groomed trails, snowboarding options, and tubing fun. Summer transforms the landscape into a golfer's paradise, boasting a challenging 18-hole championship course amidst scenic beauty.

Beyond skiing and golfing, Pine Mountain invites exploration of the surrounding wilderness through hiking trails, fishing spots, and scenic overlooks. It's a perfect destination for families, couples, and outdoor enthusiasts seeking memorable experiences in a serene and picturesque setting.