Hotel Night Auditor
Comfort Inn & Suites Chestertown • Chestertown, MD, US
Posted 49 minutes ago
The Night Auditor is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay, which can include multitasking, and performing the following duties in a manner that reflects our property’s vision, mission, and core values.
- Perform basic maintenance, housekeeping, or laundry tasks to address immediate guest needs.
- Respond to and resolve guest concerns promptly by working with the appropriate departments.
- Prepare and distribute end-of-day reports, ensuring accurate accounting records.
- Handle reservations via phone, email, or in person, including individual and group bookings.
- Welcome guests warmly, manage check-ins and check-outs, and provide room keys.
- Proficiency in internet software and Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Hospitality experience preferred but not required—applicants at all experience levels are welcome.
- Physical ability to stand, walk, and lift up to 25 pounds as needed.
- Strong customer service skills with a guest-focused approach.
Compensation
$16 hourly
Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners.
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