Hotel Night Auditor

Mainstay Suites • 7648 Memorial Boulevard, Port Arthur, TX, US

Posted 22 days ago

Description

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!

Responsibilities

Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
Make sure every hotel guest has a pleasant stay
Perform additional bookkeeping, administrative, and accounting procedures as required
Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required

Qualifications

Outstanding communication skills and excellent customer service skills are required
Computer proficiency is required; experience with accounting or reservation software is preferred
Requires a flexible schedule that allows for overnight shift hours
Diploma or equivalent from high school is required; some college is desired
Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required

Compensation

$11 - $12 hourly

About Mainstay Suites

MainStay Suites is an extended-stay hotel option that allows guests to live like home whether they're away for a week or a month. Each property offers a unique and distinctive experience for customers at an affordable price. Travelers can maintain their lifestyle during their stay with attractive amenities including residential style suites, free high-speed internet access, free continental breakfast, fitness center and weekly housekeeping and guest laundry services. There are over 70 MainStay Suites properties open across the United States, with 140 currently in the pipeline.