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Hotel Houseperson

Holiday Inn Express Hotel & Suites RichwoodWalton, KY, US

Posted 7 months ago

Description

Do you have previous experience in the hospitality industry and a strong desire to provide excellent customer service to our guests? You could be just what we're looking for in our next houseperson. Our hotel is extremely busy, and we need a detail-oriented individual who is willing to perform a wide range of tasks to ensure that our guests have an exceptional experience. Responsibilities include keeping the hotel's public areas clean, such as hallways, meeting rooms, and lobbies. You will also support housekeeping by delivering items requested by guests, such as amenities, rollaway beds, cribs, and bedding to guest rooms, and completing any special projects assigned by housekeeping managers. You should have at least one year of experience as a housekeeper or houseperson. Please apply now if you have excellent people skills and are looking for a new challenge!

Responsibilities

  • Make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and linens
  • Assure a clean environment in the guest rooms, corridors, lobby, and other work areas
  • Begin each shift by visiting assigned floors and collect trash, dirty linen, and other materials as instructed by management
  • Transport clean linen to the housekeeping storage rooms and replenish linen supplies on each floor
  • Ensure the highest level of customer service by anticipating and responding quickly to visitors' requests

Qualifications

  • Must have graduated high school or received an equivalent certification (GED)
  • 1 year experience as a houseperson or housekeeper strongly desired
  • Experience with a variety of cleaning products and techniques
  • This role requires a strong emphasis on putting the guest first and providing exceptional customer service
  • Possesses a strong work ethic with exemplary organizational, time management, and communication skills

Compensation

$13 - $13/hour

About Holiday Inn Express Hotel & Suites Richwood

Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model.

Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come. 

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